About Svetlana
- Business plan and operations viability for a new business idea
- Clear plan to improve company profitability & to optimize processes
- Enhanced reporting system and solutions to have a better visibility and control
- In-store operations improvement strategy plan
- Regular and professional store visits to provide with 360 degree report on the store operations
- Professional B2B account management guaranteeing valuable business insights
Russian
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- IED MadridIED Madrid LecturerMarch 2024 - Today (2 years and 3 months)Madrid, Spain3Y Program Fashion Business 3Y Program Double Degree in Fashion Management MAIN ACCOMPLISHMENTS: I have designed my own methodology and teaching style based on industry relevant content, learner-centred approach and practical application. I have mentored and guided 35 aspiring students, empowering them to navigate and excel in the dynamic world of fashion retail. Subject: HR management (50h)- HR role- Professional orientation- Recruitment process and tools- Leadership& team management- KPIs- Future of HR
- Vega RetailFounderJanuary 2024 - Today (2 years and 5 months)Madrid, SpainVega Retail’s mission is to transform commercial activities to boost sales and profitability, applying best practices from leading fashion companies and tailoring them to each client’s unique needs.What we offer:🔹 Personalized strategic consulting: We develop clear plans to improve your company’s profitability and optimize commercial processes, backed by over 20 years of industry experience.🔹 Tailor-made franchise models and sales strategies: We design custom franchise models and targeted sales strategies to maximize growth and expansion.🔹 Professional B2B account management: We provide valuable business insights through results-driven B2B account management.🔹 In-store operations improvement: We create improvement plans to optimize store operations, enhancing efficiency and the customer experience.🔹 Advanced reporting system: We implement enhanced reporting solutions that increase visibility and control over business performance.🔹 Professional orientation mentoring: We guide retail professionals in their careers, whether they’re just starting out or ready to take the next big step. My hands-on approach has helped over 20 mentees successfully advance in the industry.
- PRONOVIAS GroupInternational Corporate and Franchise Retail ManagerSeptember 2017 - August 2023 (5 years and 11 months)Community of Madrid, SpainMAIN ACCOMPLISHMENTS: 1. Demonstrated a continuous track of record of KPIs improvement through a deep business analysis and thoroughly prepared and implemented action plans leading to conversion increase up to 15pp. 2. Achieved double figures sales growth of a designated area demonstrating a consistent track record of driving revenue and market share increase. 3. Provided comprehensive training to over 300 in-store personnel, optimizing operations and elevating the customer experience to new heights. 4. Directed the management of over 120 FTEs, ensuring alignment with organisational objectives and delivering exceptional performance. RESPONSIBILITIES:• Setting a sales strategy in line with country/store goals to maximize sales and profitability of an assigned area• Store team management: recruiting, training and motivation fostering a retail mindset within the team with a results oriented approach• Contribution to positive customer experience and delivering brand standards of service by ensuring all the elements of POS and team skills are up to the company retail procedures• Product merchandising: buying strategy, replenishment & transfers between stores, competition analysis, identifying market needs & opportunites• Store operations: KPIs analysis, store productivity, clientelling, NPS, customer journey, virtual appointments and selling• Leadership of company´s strategic projects aimed at higher profit, retail excellence and process optimization• Collaboration with VM to ensure all VM guides are implemented correctly• Partnering with MKT team to ensure the real brides content, in store events and aligned online & offline communication with store needs
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Education
- Course, Metaverse in FashionADN ACADEMY Digital Business School2022Course, Metaverse in Fashion
- Master of ManagementIED Madrid2011Master, Fashion Industry Management