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Rosanna Olsson

Content Writer

Can work in or around Barcelona

  • 41.3828
  • 2.1774
  • Suggested rate €130 / day
  • Experience 0-2 years
  • Response time 24 hours
Propose a project The project will begin once you accept Rosanna's quote.

This freelancer is available part-time (2 days per week) but hasn't confirmed their availability in over 7 days.

Part-time, 2 days per week

Propose a project The project will begin once you accept Rosanna's quote.

Location and workplace preferences

Location
Barcelona, España
Can work onsite in your office in
  • around Barcelona and 50km

Preferences

Business sector
  • Culture
  • Restaurants & Food Service
  • Travel & Tourism
  • Wine & Spirits

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • Spanish

    Fluent

  • English

    Native or bilingual

  • Swedish

    Native or bilingual

  • Norwegian Bokmål

    Fluent

Categories

Skills (50)

Rosanna in a few words

Tengo una mochila llena de experiencia laboral en industrias de turismo, como la aviación, el hostelería y el restauración. Hay mucho más que contar que lo que se puede poner en 500 palabras, pero ¿cómo tendrías tiempo para leer todo eso?
Lo que traigo a la mesa es la capacidad de conectar la voz de tu empresa o tu marca con las tendencias de la industria y mi conocimiento y ponerlo por escrito en inglés. Si buscas una manera de no solo conectar con, capturar y retener clientes en inglés pero también hacer llegar el mensaje sutil que muchas veces se pierde en Google translate - cuenta conmigo, te ayudo.
Asegura que muestras un contenido claro, gramaticalmente correcto, y con un proposito definido.

Experience

World Food Travel Association

Product Development Intern

Barcelona, Catalonia, Spain

September 2020 - Today (2 years and 2 months)

Product development and content creation. In my position, I help the Association and its staff with its work in strategy, product development, marketing. I regularly write articles with the purpose of engaging with the community members of the association as well as creating awareness of the Association.

Norwegian

Coordinator - Quality Assurance

Barcelona, Catalonia, Spain

March 2019 - Today (3 years and 8 months)

I am part of the Quality Assurance team within the customer service department, where we conduct regular audits and evaluate agent performance and policy compliance. Everyday tasks include interpreting and applying the company's quality standards and ensuring ongoing congruity with industry regulatory requirements and standards. This job allows for my strengths and past experience to work together, customer service excellence in combination with sound judgment, and recently added expert product knowledge. I get to use 5 different languages on a weekly basis, but working on implementing a 6th!

PearlSandals

Wedding Planner & Event Manager

Barcelonaområdet, Spanien

August 2017 - March 2019 (1 year and 7 months)

The wonderful world of wedding- and event planning gave me the opportunity to not only witness, but also to plan, organize and design for one the most important day in my clients' life. However, it requires a detailed plan of action and well-oiled machinery working like a clockwork behind the scenes, no matter what. Finding the ideal providers and the best suppliers fit for the event, managing papers and necessary documents, as well as assisting with interpretation and mediation between clients and supplier. I obtained several new business relationships and maintained positive relations with existing providers and suppliers to ensure a fruitful collaboration for future events. My passion for gastronomy and oenology came into good use, as well as my knowledge of Barcelona and Catalonia. Other areas where I got to improve my skills are social media management, cultural sensitivity and awareness, and of course in the Spanish and Catalan languages.

Thomas Cook Airlines Scandinavia A/S

Flight Attendant

Stockholm, Sverige

June 2014 - September 2016 (2 years and 3 months)

Responsible for passenger safety and well-being. Comply with company procedures in case of accident or incident. Assist in medical situations. Manage stressful or conflict situations between passengers. Provide excellent guest service and handled passenger concerns. Assist passengers with customs and immigration regulations. Take care of passengers in distress. Provide for the care of cockpit crew and being responsible for galley kitchens.

Travel Retail Norway AS

Sales

Oslo

June 2013 - December 2015 (2 years and 6 months)

Promotor of international luxury brands and sales representative of duty-free products in an airport environment. The position meant great customer focus and a continuous improvement of performance. Seek out prospective clients in-store, identifying needs and/or desires and suggest the appropriate product. Carry out planned sales activities and followed up on sales numbers for product campaigns. Working in shifts on all hours of the clock.

Lindex

Butikssäljare

Oslo, Oslo, Norway

May 2013 - May 2014 (1 year)

Sales representative for renowned Scandinavian fashion chain. Guided and helped customers to find the right product. Duties within sales, displays and warehouse work.

Travel Retail Norway

Sales

Oslo, Norway

April 2012 - August 2012 (4 months)

Sales representative for travel retail company located at Gardermoen Airport, Oslo, Norway. Guided and helped customers to find the right product. Duties within sales, displays and warehouse work.

Travel Retail Norway

Cash Management

March 2008 - March 2010 (2 years)

Responsible for the daily operation of the checkout counters focused on VAT-free sales in a duty-free environment. Duties included training new staff, daily and monthly balance, counting funds, scheduling. Manage cash flow and ordering of extra funds required. Assist as Team Leader in store when required. Advising travelers on customs regulations and entry limits on products with a specific quota. Guiding and advising customers in-store to find correct products. Working on shifts on all hours of the clock.

Education