Pavel Mihutski

Built and implemented a sales communication analytics system for a residential solar installer in Spain.

• Analyzed 1,900+ sales orders: identified that ~36% had post-signing price changes and ~35% required repeat site visits

• Built an AI-powered sales coaching system: automated pipeline from call center data, transcription, call scoring across 10 quality dimensions, management dashboards

• Created a unified pricebook as single source of truth for the sales calculator, eliminating pricing errors at the proposal stage

• Designed a phased roadmap for sales process digitalization, coordinating between engineering, sales operations and development

Result: the owner sees exactly where and why deals are lost — live and in production.