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Mirela BorsanMB

Mirela Borsan

Organizational Effectiveness Consultant

€650/day
Marbella, ES
8-15 years

Average response time: 1 hour

About Mirela

Organizations rarely struggle because they lack talented people; they struggle because growth, unclear processes, ineffective communication, or misaligned leadership create unnecessary complexity.

I help organizations identify those challenges and turn them into practical, sustainable improvements.

As an Organizational Effectiveness Consultant with more than 20 years of executive leadership experience, I specialize in improving operations, optimizing business processes, strengthening leadership, and helping organizations work more effectively.

Throughout my career, I have led organizational transformation initiatives, redesigned workflows, developed leaders, improved cross-functional collaboration, managed multimillion-dollar budgets, implemented strategic initiatives, and restored underperforming departments. My experience has taught me that meaningful change begins with understanding how an organization truly operates—not by applying generic solutions.

My approach focuses on identifying root causes, evaluating processes, clarifying roles and responsibilities, improving communication, and helping leadership teams create an environment where people can perform at their best.

I work with organizations experiencing operational challenges, growth, leadership misalignment, communication breakdowns, or process inefficiencies, providing practical recommendations that are realistic, measurable, and sustainable.

Areas of Expertise
• Organizational Effectiveness
• Business Process Improvement
• Operational Excellence
• Leadership Alignment
• Organizational Health Assessments
• Change Management
• Strategic Planning
• Business Operations
• Process Mapping & Workflow Optimization
• Root Cause Analysis
• Team Development
• Organizational Transformation

I believe healthy organizations are built from the inside out. My goal is to help leaders create the clarity, structure, and alignment that enable both people and organizations to succeed.
  • English

    Native or bilingual

  • Romanian

    Native or bilingual

  • Spanish

    Conversational

Can work on-site
Marbella (up to 50km)

Experience

  • Mirela B. Interiors
    Founder & Principal
    October 2024 - Today (1 year and 10 months)
    Marbella, Spain
    •Founded and manage a boutique interior design and renovation consulting firm serving residential clients online.
    •Lead client discovery, needs assessment, project planning, contractor coordination, budgeting, procurement, and project implementation.
    •Advise clients through complex renovation and furnishing projects by identifying priorities, developing tailored solutions, coordinating multiple stakeholders, and ensuring successful execution from concept through completion.
    •Manage all aspects of business operations including strategy, marketing, client relationships, financial management, and vendor partnerships.
    Strategic planning Business development Marketing Business analysis Communication strategy
  • TOWN OF FLORENCE POLICE DEPARTMENT,
    Interim Support Services Manager (Administrative Deputy Chief)
    PUBLIC SAFETY
    October 2022 - March 2024 (1 year and 5 months)
    Florence, AZ, USA
    Executive leader, reported directly to the Chief of Police and responsible for communications, records, property & evidence, crime analysis, volunteers, training, accreditation, strategic initiatives, budgeting, and organizational support services. Directed 12 employees while overseeing a $5.5M operating budget and leading multiple organizational improvement initiatives.
    Leadership Development Talent Management and Employee Development Strategic planning Change Management Team management
  • MARICOPA COUNTY ATTORNEY OFFICE
    Investigations Security Manager Executive
    December 2018 - September 2019 (9 months)
    Phoenix, AZ, USA
    Served as an executive leader reporting directly to the Assistant Chief of Police and Chief of Police, providing strategic leadership for the Security and Investigations Division. Directed security operations, training, background investigations, personnel management, policy implementation, and operational planning while leading a team of five professionals.

    Key Contributions

    Operational Leadership & Organizational Effectiveness
    Led daily operations by aligning people, processes, and resources with organizational priorities. Improved operational consistency by implementing policies, strengthening accountability, optimizing workforce deployment, and enhancing service delivery across multiple functional areas.

    Leadership & Workforce Development
    Managed recruitment, hiring, onboarding, performance management, coaching, employee development, disciplinary actions, and succession planning. Strengthened workforce capability by ensuring professional standards, certifications, and ongoing training while fostering a culture of accountability and continuous improvement.

    Governance, Risk & Compliance
    Ensured compliance with organizational policies, Arizona laws, and security regulations. Oversaw security incidents, conducted internal investigations, evaluated operational risks, and provided executive leadership with recommendations that supported informed decision-making and organizational integrity.

    Cross-Functional Collaboration
    Partnered with multiple departments to strengthen organizational security, improve emergency preparedness, and support collaborative planning initiatives. Directed the background investigation process to identify and select highly qualified personnel, contributing to long-term organizational success and operational excellence.
    Leadership Development Team management Strategic planning Communication Change Management

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Education

  • Master of Business Administration
    Northcentral University
    Master of Business Administration
  • Master of Organizational Management
    University of Phoenix
    Master of Organizational Management

Skill set

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