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Lucas Alves

Customer Success Manager
  • Suggested rate
    €125 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Lucas's quote.
Location and workplace preferences
Location
Vitoria, ES, Brazil
Remote only
Primarily works remotely
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Skill set (18)
Lucas in a few words
Been working with Computers and Technology since I left High School. I have a lot of experience in Customer Service as well as IT Helpdesk, IT Consulting, Cybersecurity, Networks, etc. Very good knowledge in Investments and Corporate Finance.
Experience
  • AUTÔNOMO
    Independent Broker
    January 2020 - Today (4 years and 10 months)
    Vitoria, Vitória - State of Espírito Santo, Brazil
  • AMD
    Computer Customer Support Specialist
    November 2021 - July 2022 (8 months)
  • Volkswagen Group UK Ltd
    CATI Interviewer
    August 2018 - January 2019 (5 months)
    Dublin, Ireland
    Interview customers by telephone, mail, in person or by other means to fill out forms, applications or questionnaires for a detailed analysis of the quality of service provided.
Recommendations
Education
  • Bacharelado em Redes de Computadores, Tecnologia da Informação
    Centro de Ensino Superior Fabra
    2017
    Bacharelado em Redes de Computadores, Tecnologia da Informação
  • Sistemas de Informação, Tecnologia da Informação
    Faculdade UCL
    2014
    Sistemas de Informação, Tecnologia da Informação
  • Computers Network, Tecnologia da Informação
    SENAI
    2012
    Computers Network, Tecnologia da Informação
Certifications
  • Microsoft Certified Product Specialist
    Microsoft
    2011