About Lucas
Been working with Computers and Technology since I left High School. I have a lot of experience in Customer Service as well as IT Helpdesk, IT Consulting, Cybersecurity, Networks, etc. Very good knowledge in Investments and Corporate Finance.
Portuguese
Native or bilingual
English
Native or bilingual
Spanish
Basic
Remote only
Primarily works remotely
Experience
- AUTÔNOMOIndependent BrokerJanuary 2020 - Today (6 years and 5 months)Vitoria, Vitória - State of Espírito Santo, Brazil
- AMDComputer Customer Support SpecialistNovember 2021 - July 2022 (8 months)
- Volkswagen Group UK LtdCATI InterviewerAugust 2018 - January 2019 (5 months)Dublin, IrelandInterview customers by telephone, mail, in person or by other means to fill out forms, applications or questionnaires for a detailed analysis of the quality of service provided.
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Education
- Bacharelado em Redes de Computadores, Tecnologia da InformaçãoCentro de Ensino Superior Fabra2017Bacharelado em Redes de Computadores, Tecnologia da Informação
- Sistemas de Informação, Tecnologia da InformaçãoFaculdade UCL2014Sistemas de Informação, Tecnologia da Informação
Certifications
- Microsoft Certified Product SpecialistMicrosoft2011