You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Khadiza K.KK

Khadiza K.

Sales and customer support Specialist

€130/day
Madrid, ES
3-7 years

Average response time: 1 hour

About Khadiza

Customer support and student services specialist with 4+ years of experience in international ed-tech environments. Skilled in CRM tools (Salesforce, HubSpot), multilingual client communication (EN/ES), and delivering empathetic, high-quality remote support that improves customer satisfaction and retention.
  • Spanish

    Native or bilingual

  • English

    Native or bilingual

  • Catalan

    Basic

  • Bangla

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Global Alumni
    Admissions Advisor
    EDUCATION AND E-LEARNING
    May 2022 - September 2025 (3 years and 4 months)
    Madrid, Spain
    Developed and executed sales and enrollment strategies that boosted revenue and expanded partnerships with universities. Coordinated with internal teams to ensure a smooth student experience, managed accounts and payments, and maintained high customer satisfaction. Strengthened interpersonal, organizational, and negotiation skills while using Salesforce and HubSpot CRM to manage leads, track performance, and optimize the admissions process.
    Hubspot Salesforce customer success Communication Commercial
  • Aberdeen Strategy & Research
    Sales and Marketing Specialist
    April 2021 - March 2022 (11 months)
    Updated and maintained accurate client data, ensuring completeness and consistency across internal systems. Supported sales activities by tracking leads, recording interactions, and keeping client histories up to date. Collaborated with the team to streamline data processes and improve the accuracy of information used for decision-making.

Recommendations

Be the first to recommend Khadiza

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • comprehensive Customer Service and Telephone Management training course
    Fundación Cepaim
    2021
    comprehensive Customer Service and Telephone Management training course
  • Secondary Education
    IES Port de Pollença
    Secondary Education

Skill set

Categories