About Federico
I’m a creative, responsible, and detail-oriented person. I work well in teams and feel motivated by collaboration. Proactive and eager to expand my experience, I’m always willing to learn new tasks. I approach my work thoughtfully, considering how present actions can impact future outcomes.
English
Native or bilingual
German
Basic
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- 25hours Hotels HafenCity & Altes HafenamtNIGHT AUDITORHOSPITALITYMarch 2025 - June 2025 (3 months)Hamburg, Germany• Managed overnight check-ins/outs, guest services, and billing.• Performed auditing tasks, reconciling daily transactions and reports.• Ensured security and safety of the hotel during overnight hours.• Provided customer service, addressing guest inquiries and requests.• Managed emergencies and ensured smooth operations.
- 25hours Hotel Bikini Berlin (Monkey Bar/NENI Restaurant)GUEST RELATIONSHOSPITALITYSeptember 2024 - February 2025 (5 months)Berlin, Germany• Host/Welcoming guests/Hotel closing• Reservation management• Bar access monitoring and policy enforcement/Guest flow control• Bar operations assistance/Hotel reception night shift assistance
- Hyde Hotel DubaiFRONT DESK/GUEST SERVICE/BELL TEAMHOSPITALITYNovember 2021 - August 2024 (2 years and 9 months)Dubai, United Arab Emirates• Assisted with check-in/check-out, billing, payments, and guest services.• Provided luggage assistance and transportation bookings.• Delivered exceptional customer service, ensuring guest satisfaction.• Welcoming guests• Performed bellman/door tasks, greeting and assisting guests.
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Education
- Business Administration (2 years completed)UNIVERSITY OF SAN MARTIN (UNSAM)I pursued two years of Business Administration, where I gained valuable insights into management, finance, marketing, and organizational behavior. Due to a relocation abroad, I was unable to complete my studies. However, the skills and knowledge I developed during this time have been foundational in shaping my professional approach and problem-solving abilities.
- Associate Degree in Production and Direction for Radio and TelevisionINSTITUTO SUPERIOR DE ENSEÑANZA RADIOFÓNICA (ISER)2019Completed a technical program in Production and Direction of Radio and Television, focused on the creative and technical aspects of audiovisual content development. The coursework included scriptwriting, camera operation, directing, audio production, post-production, and media management. The program provided hands-on training and prepared me to work across various formats including TV, radio, and digital media.