About Carlos
Results-oriented and proactive professional, with a strong background in business development, project management and consultancy. Managed multiple projects of various complexities, which required strong follow up, consistent communication and streamlined organization for successful completion. Proven problem solving skills, able to prioritize effectively, delegate tasks, and make sound decisions quickly. Used to both independent and team working and multicultural environments.
Portuguese
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- TMFSolution AnalystHUMAN RESOURCESJuly 2019 - Today (7 years)Barcelona, Spain
- ADPProject ManagerHUMAN RESOURCESJanuary 2017 - June 2019 (2 years and 5 months)Barcelona, Spain- Central ownership of global payroll projects, facilitating and report progress of the total country scope;- Coordination of tasks in fast-paced environment with multiple priorities for successful rollout projects completions on scheduled launch dates;- Running implementation pilot projects of new cloud base solutions, whereby processes and procedures are defined;- Project lead of internal projects, including offshoring, aiming to improve and enhance processes;- Development of project plans and reports to identify potential risk and impacts;- Identifying roadblocks, developing solutions for timely implementation and escalating issues as needed;- Defining and maintaining the project governance model and communication flow for a successful implementation, acting as main point of contact;- Tracking and communicating project status to stakeholders;- Completing metrics to report progress against project objectives and milestones; including writing project charters and statement of work;- Conducting regular meetings with the project team and client to ensure consistent and successful implementation;- Enhancing customer awareness of full product functionality and best practices, providing customer usage training, sharing testimonials and success stories;- Managing post-go-live implementation relationship, activity and account development;- Establishing the change management and control process to track all changes in project scope during the implementation as well as any additional/ongoing post-implementation requirements;- Ensuring optimal transition from Implementation Management team to Account Management team.
- ROFFProject Manager/SAP HCM ConsultantHUMAN RESOURCESMay 2016 - January 2017 (8 months)Lisboa, Portugal- Planned and implemented SAP HCM Projects, according with client’s requirements in the modules of Payroll (PY) and Time Management (TM);- Organized and facilitated problem-solving discussions with the client, internal operations team, and project managers to resolve issues, in order to maintain project continuity and requirements;- First point of contact with the client for any kind of incident or development to be performed;- Performed configuration to support new or existing functionalities of SAP HR systems, and managed the accesses of large sized businesses (23000 employees);- Developed SAP HR trainings, prepared all necessary documentation and presented it for a medium size groups;- Prepared functionality specifications for new applications and enhancements, collaborating when necessary with different teams (ex. other SAP modules and ABAP teams);- Reviewed the unit test plans to ensure all requirements have been met.
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Education
- Master in Civil EngineeringISEL - Instituto Superior de Engenharia de Lisboa2013Structures