About Ainhoa
Remote customer support specialist fluent in English and Spanish (i speak french too). Experienced in hospitality, client communication and translation, with a proactive, organized and customer-first approach.
Spanish
Native or bilingual
English
Native or bilingual
French
Conversational
Italian
Basic
Remote only
Primarily works remotely
Experience
- YondbeeCommunity ManagerMay 2023 - July 2023 (2 months)Gestionábamos las redes sociales de las empresas que contrataban el kit digital. Mayoritariamente autónomos y empresas pequeñas.
- VariosTraductoraOctober 2024 - Today (1 year and 10 months)Traducía documentos tanto del inglés al castellano, como al revés. Durante dos años aproximadamente.
- VodafoneCustomer serviceTELECOMMUNICATIONSJune 2022 - March 2023 (9 months)Trabajaba el departamento de atención al cliente, resolviendo las incidencias de los usuarios. Era el departamento comercial también.
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Education
- Higher Diploma in Hospitality ManagementUNIVERSAE2026Higher Diploma in Hospitality Management
- Creation & Branding, Retail & Customer2026Creation & Branding, Retail & Customer