Tanbir Johal

– Managed strategic enterprise accounts for a data visualisation studio serving international organisations including UNICEF, WIPO, and UCL, acting as primary executive contact across complex, multi-stakeholder environments. – Led RFP responses, commercial structuring, and contract negotiations across multi-phase engagements, identifying expansion opportunities and managing scope to protect revenue and delivery quality. – Navigated complex internal client hierarchies to identify decision-makers, build champions, and align senior stakeholders around long-term partnership value. – Coordinated cross-functional delivery teams against executive-level commitments, ensuring operational execution aligned with contractual obligations and client expectations.

– First commercial hire for a PLM enterprise software firm; built the full account management function from the ground up: account plans, pricing models, renewal frameworks, and CRM architecture. – Generated +$80,000 ARR within first six months and drove a 27% increase in new business through structured expansion into existing global enterprise accounts. – Owned high-stakes commercial negotiations and multi-year agreements with enterprise clients, building executive alignment at CIO and procurement level across complex organisational structures.

– Acted as commercial-technical bridge in SaaS deployment discussions involving SAP, Oracle, and enterprise infrastructure; translating technical constraints into commercial solutions for senior stakeholders.

– Built forecasting and CRM architecture supporting expansion tracking, renewals visibility, and pipeline reporting across 12,000+ contacts. – Designed lead scoring and segmentation frameworks improving opportunity conversion by 34%; improved data accuracy from 73% to 94% through operational process controls.