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Simon GarciaSG

Simon Garcia

Bot trainer

€350/day
Madrid, ES
3-7 years

Average response time: 1 hour

About Simon

Experience of more than 5 years in the creation, management and training of virtual assistants in different environments such as Dialogflow, Microsoft Bot Framework, Cognigy, Amazon Lex or IBM Watson. I have participated in more than 300 projects on different channels such as WhatsApp, Web, Instagram or Messenger in different languages, including Porsche, Mercadona, Auchan, Volvo, Louis Vuitton or Netflix. I apply my own methodologies for the continuous improvement of virtual assistants. I am located in Madrid (40.429913 / - 3.669245) and I speak Spanish and English perfectly. My rate is €450 per day.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • Catalan

    Fluent

  • Italian

    Conversational

  • French

    Conversational

Remote only
Primarily works remotely

Experience

  • Netflix
    Bot trainer and flow developer
    FILM AND AV
    March 2021 - May 2021 (2 months)
    Madrid, Spain
    Creation and training of the Netflix Virtual Assistant as a campaign for the release of his movie The Army of the Dead. The difficulty of this project was to maintain a real conversation maintained over time.
    Bot training
  • Porsche
    Bot trainer and flow developer
    AUTOMOBILE
    July 2020 - Today (5 years and 11 months)
    Madrid, Spain
    Creation and training of the Porsche virtual assistant to respond to the queries of its users through the Web and WhatsApp in 3 languages (Spanish, Portuguese and English)
    Bot training
  • Auchan
    Bot trainer and project manager
    AGRICULTURE
    November 2018 - Today (7 years and 7 months)
    Madrid, Spain
    Project management for Iker, Alcampo/Auchan's virtual assistant on Facebook Messenger and its website, which is capable of responding to 70,000 users per month. For the project, numerous integrations had to be done to provide dynamic responses such as "where is my order?"
    Project Management PMO Bot training UX/UI

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