Description

Experience of more than 5 years in the creation, management and training of virtual assistants in different environments such as Dialogflow, Microsoft Bot Framework, Cognigy, Amazon Lex or IBM Watson. I have participated in more than 300 projects on different channels such as WhatsApp, Web, Instagram or Messenger in different languages, including Porsche, Mercadona, Auchan, Volvo, Louis Vuitton or Netflix. I apply my own methodologies for the continuous improvement of virtual assistants. I am located in Madrid (40.429913 / - 3.669245) and I speak Spanish and English perfectly. My rate is €450 per day.

Languages

Spanish
Native or bilingual
English
Fluent
Catalan
Fluent
Italian
Conversational
French
Conversational

Workplace preferences

Remote only

Primarily works remotely

Netflix
Bot trainer and flow developer
FILM AND AV
March 2021 - May 2021 (2 months)
Madrid, Spain
Creation and training of the Netflix Virtual Assistant as a campaign for the release of his movie The Army of the Dead. The difficulty of this project was to maintain a real conversation maintained over time.
Bot training
Porsche
Bot trainer and flow developer
AUTOMOBILE
July 2020 - Today (5 years and 11 months)
Madrid, Spain
Creation and training of the Porsche virtual assistant to respond to the queries of its users through the Web and WhatsApp in 3 languages (Spanish, Portuguese and English)
Bot training
Auchan
Bot trainer and project manager
AGRICULTURE
November 2018 - Today (7 years and 7 months)
Madrid, Spain
Project management for Iker, Alcampo/Auchan's virtual assistant on Facebook Messenger and its website, which is capable of responding to 70,000 users per month. For the project, numerous integrations had to be done to provide dynamic responses such as "where is my order?"
Project Management PMO Bot training UX/UI