About Silvia
Professional of human resources, payroll and BPI consultancy projects, very passionated on automation & process analysis and improvement, communication and people. After 20 years of experience that I have been involved on operations, estrategy, sales and implementation for Payroll / human resources
Spanish
Native or bilingual
English
Fluent
French
Conversational
Can work on-site
Barcelona (up to 50km)
Experience
- PAY DISTRICT SPAIN,Managing Director & FounderHUMAN RESOURCESDecember 2020 - Today (5 years and 6 months)Barcelona, Spain**Consultancy Projects:• (July '20 to Dec '22 - 2,5 years) Amazon Spain - Business Consultant on project implementing fromscratch a Payroll Department in house for payroll production (Payroll software Milena from Seresco,T&A peoplesoft)• (Jan'23 - Currently) DIM Spain & Portugal - Payroll Auditor to ensure error 0 on payroll results;implementing process improvements and payroll legal counceling (Payroll software - A3)• (April'23 - Currently) ILV Silver transactions - Payroll Manager & BPI Consultant to stabalizeteam, clients, simplify & automate processes/ configuration (Payroll software - Sage)**Implementation & Payroll Production of 800 payslips in Spain, Portugal & Italy**BPI Consultancy Projects: Implementing automated process with robotic (UIPATH) between Payroll Software & Administration; Automate data processing through Monarch application; 90% Time saving on end-to-end processes
- FREELANCEImplementation project managerJanuary 2020 - December 2020 (11 months)• Data Base migration (6 clients) between 2 payroll softwares (6 clients from Sage to ADP software):analysis, configuration, testing results analysis, golive & hypercare• Implementation projects to ADP software & Celergo: analysis, configuration, testing results analysis, golive & hypercare
- ADP IBERIA (Streamline In-Country Partner)Service ManagerOctober 2016 - October 2019 (3 years)• Escalation management & action plans• Client retention (NPS- net promoter system)• Analysis technical issues - RCA• Detect misalignments & align on SL service definition scope• Work on standarization of processes & automation solutions◦ Regular meetings with team to provide visbility on goals & next steps◦ 1 on 1 sessions, follow up on actions agreed◦ Team motivation, coaching & engagement◦ Recruitment process for new candidates◦ Implementation on platform migration
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Education
- Master in Human Resources ManagementIEBS School2013Master in Human Resources Management
- Diploma Spanish TeacherInternational House2007Diploma Spanish Teacher