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Rheine Nicole BalingitRN

Rheine Nicole Balingit

CRM & Customer Experience Specialist | Data-Driven

€375/day
Barcelona, ES
3-7 years

Average response time: 1 hour

About Rheine Nicole

I’m a Marketing and CRM Specialist who blends creativity with data to design campaigns that truly connect with customers. From managing client projects to optimizing automation workflows, I turn ideas into experiences that drive engagement, retention, and measurable results.

I thrive on collaboration and smart strategy, using insights to deliver targeted, personalized campaigns across multiple channels. My focus is on creating seamless customer journeys that balance innovation with efficiency, while ensuring every touchpoint delivers value.
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

  • Catalan

    Fluent

  • filipino

    Native or bilingual

Can work on-site
Barcelona (up to 50km)

Experience

  • Tap CXM
    Technical Consultant
    March 2024 - Today (2 years and 4 months)
    Barcelona, Spain
    Provide technical consulting for CRM and email marketing using Adobe Campaign and Adobe Workfront. Built and launched two full-scale campaigns from zero within one month, ensuring seamless technical setup and client satisfaction. Provided technical support and guidance for marketing automation, CRM integrations, and campaign execution. Collaborated with campaign managers to optimise performance, troubleshoot deliverability, and enhance customer engagement. Contributed to the Barcelona office growth by creating internal documentation, mentoring junior colleagues, and supporting recruitment.
    CRM Marketing Automation Canva Account Management Customer Experience
  • Be New Media LLC.
    Assistant Graphic Designer
    March 2025 - June 2025 (3 months)
    Worked side-by-side with the founder strengthening skills in Presentation Design, Design Assistance and Artificial Intelligence. Executed design project based on existing templates, ensuring brand consistency and compliance with company guidelines using Canva and Gamma. Met tight deadlines while maintaining high-quality standards in collaboration with the lead designer/founder. Organised and analysed Excel data to inform design adjustments and reporting tasks efficiently.
  • Red Points
    Crawler Analyst
    March 2023 - March 2024 (1 year)
    Barcelona, Spain
    Conducted web content analysis to detect copyright infringement and brand misuse. Improved data collection efficiency through enhanced crawling strategies. Delivered data-driven insights for intellectual property protection and brand enforcement.

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Education

  • Data Analytics Scientific–Technological Baccalaureate
    IES Consell de Cent
    2022
    Data Analytics Scientific–Technological Baccalaureate
  • Adobe Certified Expert - Adobe Campaign Business Practitioner
    2025
    Adobe Certified Expert - Adobe Campaign Business Practitioner

Certifications

Skill set

Categories