About Rafael
Spanish
Native or bilingual
English
Native or bilingual
Experience
- The Channel StoreOTT & AdTech Operations (L2 Support / AdOps)December 2024 - April 2026 (1 year and 4 months)I worked in AdTech operations for OTT, FAST and AVOD services in complex, high‑availability environments, monitoring and troubleshooting end‑to‑end ad delivery (signalling, decisioning and delivery across SSAI, AdServer, player, CDN and backend) while analysing monetization KPIs such as fill rate, latency and error patterns to identify and resolve issues across the full advertising chain. I ensured service reliability through incident management, root cause analysis and coordination with engineering, operations and commercial teams, aligning technical execution with revenue goals and contributing to proactive monitoring and early anomaly detection affecting ad delivery, user experience and monetization, with exposure to standards and flows like VAST, VMAP and SCTE‑35.
- Onetoro.tvOTT Platform Support & DeliveryDecember 2023 - December 2024 (1 year)I supported the migration of an OTT platform (live and VoD) between video service providers, helping ensure service continuity and consistent behaviour across a multi‑device environment under real live‑traffic conditions. I worked across video delivery workflows to maintain stable playback and performance, analysed incidents and performance issues to improve delivery reliability during and after the transition, and contributed to evaluating monetization approaches (SSAI and AdServer, SaaS vs external providers), providing input on integration options, SCTE‑35 signalling for linear content and backend/content workflow implications in collaboration with engineering, operations and external partners.
- Tyris.tvOTT Platform Advisory Support (Business Plan – Monetization Evolution)September 2023 - November 2023 (2 months)I contributed to the evolution of an OTT platform’s capabilities, working on video delivery workflows, integrations and data‑driven services while assessing monetization approaches and their technical implications. I collaborated with product and engineering teams on solution definition and platform evolution, providing input on API and data‑flow design, integration with external services, and early discussions around AI‑driven and data‑oriented features for the platform.
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Education
- Master, Sales & MarketingIE Business School2002Master, Sales & Marketing
- Doctor of Philosophy (PhD), TelecommunicationsUniversidad Politécnica de Madrid1993Doctor of Philosophy (PhD), Telecommunications