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Paola Serrano TanguayPS

Paola Serrano Tanguay

Internal Controls & Risk Advisor

€600/day
Madrid, ES
15+ years

Average response time: 1 hour

About Paola

I help organizations make sense of their risks, fix what’s broken in their processes, and build the controls that actually work in practice.
With over 15 years in internal audit and controls at Mondelēz International, Campofrio Food Group and Deloitte, I’ve worked across 600+ manufacturing and supply chain sites globally, partnering with senior leadership to turn complex risk landscapes into actionable priorities.
What I do goes beyond auditing. I design frameworks, conceptualize analytics tools, redesign processes, and help organizations move from reactive to proactive risk management.
I also enjoy the capability-building side, translating complex control frameworks into practical playbooks/ trainings, simplifying processes so teams actually understand and own them, and helping organizations build knowledge that stays after the project ends.
I bring a strategic mindset and a hands-on approach. I’m comfortable in a boardroom conversation and equally comfortable getting into the operational detail to understand what’s really happening.
If you need someone to assess your control environment, redesign a process, or build a risk monitoring capability from scratch, I can help.
Available for advisory and consulting projects. Based in Madrid, working across Europe.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Mondelez International
    Senior Manager Internal Audit & Controls | Global Head of Analytics
    AGRICULTURE
    January 2025 - Today (1 year and 6 months)
    Madrid, Spain
    Leading the Internal Audit, Controls and Analytics function for Mondelēz, with oversight of Manufacturing and Supply Chain operations across 600+ plants and warehouses globally.
    • • Strategy & Risk: Define the regional IC strategy and risk priorities in close collaboration with senior leadership, translating complex risk landscapes into clear, actionable outcomes for the business.
    • • Stakeholder Engagement: Act as a trusted risk advisor to business partners on controls and compliance topics.
    • • Team Leadership & Development: Lead a distributed team across Europe and India. Actively invest in each person's growth through coaching, mentoring, and preparing them for their next career step.
    • • Capabilities & Culture: Partner with business leaders and key stakeholders to embed a culture of control and compliance across the organization, developing training resources, playbooks, and engagement programs.
    • • Process Redesign: Lead end-to-end redesign of processes, governance models, and ways of working across the MSC network, impacting hundreds of sites and employees.
    • • Digital & Analytics: Design and deploy a risk monitoring tool covering 100+ manufacturing plants globally, reaching 400+ users and generating 7,000+ views in its first six months, giving senior leadership direct visibility into risk.
    • • Quality & Oversight: Provide strategic oversight of audit and advisory reviews across the region, challenging findings and engaging with senior leaders on key conclusions and remediation priorities.
    Internal Controls Governance Process Optimization Risk Management Capability Building
  • Mondelez International
    EU Internal Controls Lead & Global Head of Analytics | Manufacturing & Supply Chain
    AGRICULTURE
    July 2022 - January 2025 (2 years and 6 months)
    Madrid, Spain
    Led the Internal Controls and Analytics function across European and global markets, with a focus on Manufacturing and Supply Chain operations.
    • • Analytics & Digital: Co-founded and scaled the Risk & Analytics function within Internal Audit & Controls, establishing analytics as a core pillar of the function. Designed tools to automate SOX controls and enable continuous monitoring across 40+ control points in 600+ facilities.
    • • Risk & Insights: Led global risk assessments providing senior leadership with actionable insights, identifying cost reduction opportunities across inventory and operational workflows.
    • • Capabilities & Culture: Partnered with business leaders to embed risk awareness and control ownership beyond the audit function, building educational materials and capability programs across the region.
    • • Team Leadership: Managed a multicultural, globally distributed team across Europe and India.
    Internal Controls Risk Management Data Analytics Compliance Process Improvement
  • Mondelez International
    Global Manager of Risk & Analytics
    AGRICULTURE
    February 2021 - October 2022 (1 year and 8 months)
    Madrid, Spain
    Led the Risk & Analytics function within Internal Audit & Controls, driving the digital transformation agenda and building analytical capabilities across the team and the business.
    • • Digital Transformation: Championed the integration of analytics into the IC & IA strategy, directing the development of data-driven tools and methodologies.
    • • Digital Tools: Designed tools to automate key SOX controls and enable continuous monitoring across 40+ control points in 600+ facilities.
    • • Capabilities & Training: Led global training initiatives on data analytics.
    • • Governance: Implement the governance framework.
    Governance Data Analytics Risk Management Internal Audits Internal Controls

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Education

  • Master in Auditing and Leadership Skills
    Universidad Pontificia Comillas
    2013
    Master in Auditing and Leadership Skills
  • Master in Stock Markets and Financial Markets
    Instituto de Estudios Bursátiles (I.E.B.)
    2011
    Master in Stock Markets and Financial Markets

Skill set

Categories