About Oriana
Salesforce Functional Architect with 9+ years transforming business requirements
into scalable Salesforce solutions across LATAM, US, and Europe.
🎯 PRE-SALES SPECIALIZATION:
- Discovery and requirements gathering with business stakeholders
- Custom solution design (Service Cloud, Sales Cloud, Experience Cloud)
- Executive demos and POCs tailored to each audience
- Project scoping, estimation, and gap analysis
- Technical-functional documentation for sales proposals
- Support to sales teams in closing complex deals
💼 PROVEN TRACK RECORD:
- 50+ successful implementations (Energy, Healthcare, Pharma, Logistics, Retail)
- 30% reduction in implementation time through optimized low-code configurations
- 40% increase in user adoption with business-centric UX
- 95% accuracy in project estimates vs. actual delivery
🔧 TECHNICAL CAPABILITIES:
Salesforce Clouds: Service Cloud, Sales Cloud, Experience Cloud, Field Service
Automation: Salesforce Flow, Process Builder, declarative solutions
Integrations: REST/SOAP APIs, middleware patterns
Methodologies: Agile/Scrum, Design Thinking
🏆 CREDENTIALS:
- 12 Active Salesforce Certifications (Administrator, Platform App Builder,
Sales Cloud, Service Cloud, Experience Cloud, Field Service, Developer II,
Sharing & Visibility Architect)
- Salesforce User Group Leader - Murcia, Spain
- Bilingual: Spanish (native), English (professional)
💡 MY APPROACH:
I solve business problems, not just implement technology. My process starts with
understanding your business goals and pain points, then designing the simplest,
most effective solution - prioritizing quick wins and scalability.
📩 AVAILABLE FOR:
Discovery Workshops | Requirements Gathering | Solution Design | Demos | Scoping |
Functional Documentation | POCs | Implementation Support
Remote from Spain | Flexible for short-term and long-term projects
Spanish
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- FreelancerSalesforce Solutions ArchitectApril 2025 - Today (1 year and 3 months)Salesforce Solutions Architect, responsible for care the best practices used in the CI/CD pipeline, defining branching and release strategy, enforce code quality (PMD), and lead POCs to de-risk complex requirements, proposing possible solutions for business processes and customer requirements, ensuring compliance secure solutions aligned to Salesforce best practices and NFRs (security, performance, observability).
- Globant ChileSalesforce Solutions ArchitectFebruary 2022 - April 2025 (3 years and 2 months)Santiago, Santiago Metropolitan Region, ChileLed the implementation and development of multiple key projects, each with its own challenges and strategic objectives.My primary responsibility has been to design scalable and sustainable architectures aligned with business objectives while seamlessly integrating with existing technologies. I have designed robust data models, adhered to Salesforce best practices, ensuring each solution is both scalable and maintainable.My approach has always been innovative, consistently seeking to improve processes and use technology to solve complex problems and enhance business outcomes.Some of the companies I did Implementations: Liverpool, Clase Azul, Sancor Salud, ACV Auctions, Disney, ProSegur.
- Nectia C.A (currently SEIDOR).Salesforce Functional ConsultantFebruary 2018 - April 2018 (2 months)Santiago, Santiago Metropolitan Region, ChileLed the survey and implementation of multiple projects, ensuring meticulous requirements validation and precise execution according to Gantt charts, achieving 100% compliance with expected deadlines. My focus has been on
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Education
- Computer EngineerUniversidad de Oriente2014Computer Engineer
- Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Platform Developer I Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Advanced Administrator Salesforce Certified Experience Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Field Service Salesforce Certified Platform Developer II Salesforce Certified Sharing and Visibility ArchitectSalesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Platform Developer I Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Advanced Administrator Salesforce Certified Experience Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Field Service Salesforce Certified Platform Developer II Salesforce Certified Sharing and Visibility Architect