Description

I help business owners stay organized and give their customers a smooth, friendly experience by handling administrative tasks and customer support with accuracy and care. I manage emails, schedules, records, inquiries, and follow-ups so you can focus on running your business without stress. What makes me stand out is my fast communication, calm problem-solving attitude, and ability to keep things efficient behind the scenes. I typically handle inbox management, data entry, customer replies, scheduling, file organization, and general admin support.

Languages

English
Native or bilingual
Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Smartcalls
Virtual assistant/Customer service
March 2023 - December 2023 (9 months)
I provided remote administrative and customer support for small business owners and online brands. My responsibilities included managing emails, responding to customer inquiries, organizing schedules, processing orders, and maintaining accurate records. I handled customer complaints with patience and clarity, provided product/service information, and ensured every client received a smooth, friendly experience. I also assisted with data entry, follow-ups, task tracking, and keeping communication organized across platforms.
cold calling Email marketing Microsoft Excel Email Communication
Beautygold
Virtual assistant
October 2022 - February 2023 (4 months)
Scheduled appointments, managed emails, and tracked follow ups for entrepreneurs, Handled basic inquiries and resolved common clients issues independently.
Google calendar Email marketing Gmail Microsoft Excel Microsoft Word