Nahuel Dovalo Villegas

Oversaw the end-to-end execution of large-scale live events, ensuring timelines, budget, and customer expectations were met. Managed event logistics and on-site coordination for high-profile international events across Europe. Delivered services on behalf of Smart Congress SL, supporting clients such as Resa Expo Logistics, Nteractive, and CCIB during large-scale international events. Led cross-functional teams on-site to deliver exceptional client experiences. Resolved last-minute issues with agility, maintaining high client satisfaction. Oversaw setup, breakdown, inventory control, and coordination of temporary staff across multiple venues. Handled internal meetings, logistics coordination, supplier communication, and reporting. Conducted post-event evaluations to identify areas of improvement and optimize future projects.

Held weekly cross-functional meetings with internal departments (logistics, operations, client service) to align on project timelines, event needs, and monthly objectives. Managed end-to-end reception, quality control, and preparation of event materials and work orders, ensuring accuracy and timely availability for operations. Coordinated floor logistics, including strategic placement and distribution of materials on the main event floor; ensured consistent organization and real-time stock updates using internal inventory systems. Supervised and scheduled team activities, assigning tasks based on urgency, event timelines, and client requirements; resolved last-minute changes and operational bottlenecks efficiently. Maintained accurate stock data and supported regular inventory audits, reducing material waste and optimizing space usage. Acted as the main point of contact between floor staff and upper management during high-pressure event setups, ensuring smooth coordination and adherence to deadlines. Supported onboarding of new logistics team members, sharing best practices and ensuring alignment with safety and procedural standards.

Coordinated bespoke travel itineraries, activities, excursions, and dining experiences for international clients. Managed logistics for airport receptions and group arrivals, ensuring a seamless customer experience. Arranged bus rentals for large-scale events and provided on-site assistance, including translation support. Oversaw the preparation and delivery of farewell gifts and client souvenirs, adding a personalized touch to every journey.