About Millie
Spanish
Native or bilingual
English
Native or bilingual
Experience
- Red Robin EventsDelegate Services DirectorDecember 2022 - Today (3 years and 6 months)• Lead the Delegate Services department across the EMEA region, managing an 8-member team to deliver successful event projects in person, digital, virtual, and hybrid.• Develop and execute comprehensive registration strategies for both large-scale and small events projects, managing an annual portfolio of ~100 events.• Oversee and execute multilingual promotional/email campaigns for diverse clients, utilizing platforms such as Cvent, Mailchimp, and internal Google systems.
- Red Robin EventsSenior Delegate Services ManagerJune 2021 - December 2022 (1 year and 6 months)• Managed attendee registration and event logistics for various clients, overseeing multiple projects simultaneously. Responsibilities included building event websites, managing communication plans throughout the event cycle, and handling data and reporting.
- Cogs & MarvelHead of Digital SolutionsDecember 2020 - June 2021 (6 months)Dublin, Ireland• Led and mentored the registration team, overseeing digital, hybrid, and in-person event projects. Ensured all processes were followed, maintaining smooth operations throughout each event.
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Education
- Human Resources DiplomaDublin Business School2015Human Resources Diploma
- Bachelor of Science in Hospitality ManagementUNIVERSIDAD ABIERTA INTERAMERICANA (UAI)2005Bachelor in Hospitality Management