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Mélissa Vu-NgocMV

Mélissa Vu-Ngoc

Content | E-commerce | Transformation Digitale

€450/day
Madrid, ES
8-15 years

Average response time: 1 hour

About Mélissa

Je suis consultante en e-commerce et marketing digital, avec une conviction forte :
une marque ne performe pas grâce à son contenu… mais grâce à un contenu qui convertit.

Après plus de 8 ans à piloter des stratégies content et croissance à l’échelle européenne chez L’Oréal, j’ai développé une approche à la croisée de la stratégie de marque, de la performance et de la data.

Aujourd’hui, j’accompagne les marques (DTC, e-commerce, DNVB) à construire des écosystèmes de contenu pensés pour vendre :
→ brand guidelines
→ pages produits optimisées
→ créas social ads performantes

J’allie vision stratégique, sens du détail créatif et analyse de la performance (avec des outils data & IA) pour identifier ce qui capte l’attention — et surtout ce qui déclenche l’achat.

Mon objectif :
👉 vous aider à transformer votre image de marque en véritable levier de croissance.

J’aime particulièrement accompagner des marques ambitieuses, qui veulent élever leur image tout en accélérant leur performance.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

Can work on-site
Madrid (up to 50km)

Experience

  • L'Oréal
    Retail Media & Content Performance
    January 2026 - Today (5 months)
    Madrid, Spain
    • Led performance-driven content strategies across 8 European markets, optimizing e-retailer assets (Amazon, pure players) to increase conversion rates and ROAS
    • Built and scaled high-converting product pages & retail media creatives based on consumer behavior and platform algorithms
    • Leveraged AI & data tools (Vizit, Power BI) to identify winning creatives and reduce content production time
    • Translated performance data into actionable content frameworks used by local teams to drive sales
    • Managed and structured a creative production ecosystem (agency + markets) to ensure fast, consistent, and scalable delivery
    Stratégie e-commerce retail media Performance Marketing intelligence artificielle Conversion Rate Optimization
  • L'Oréal
    Full Funnel Campaigns & Growth Marketing
    January 2023 - December 2025 (2 years and 11 months)
    Paris, France
    • Designed and executed full-funnel marketing strategies (awareness → conversion) driving +150% sales uplift during key periods
    • Developed high-performing digital-first campaigns (TikTok, Snapchat, YouTube) with strong focus on conversion and engagement
    • Built data-driven media strategies using consumer insights and market analytics to unlock growth opportunities
    • Created real-time performance dashboards to optimize campaigns and maximize ROI
    • Coordinated cross-functional teams & agencies to ensure consistent, high-impact brand execution across all channels
    Growth marketing Full funnel Marketing Paid social Campaign Strategy Consumer Insight
  • L'Oréal
    E-commerce & DTC Acceleration
    January 2022 - December 2022 (11 months)
    Paris, France
    • Built and executed e-commerce growth roadmaps across Amazon and key online retailers
    • Identified and activated key business levers (traffic, conversion, AOV) to drive scalable growth
    • Developed DTC-specific offers and bundles to increase conversion rate and basket size
    • Optimized product visibility and performance through competitive analysis and campaign optimization
    • Managed and mentored a small team to deliver high-performance e-commerce execution
    Stratégie e-commerce DTC Amazon Marketplace Marketplace Management d'équipe

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Education

  • World Summit
    World Summit
  • MASTER'S DEGREE IN MANAGEMENT
    Audencia Business School (EQUIS
    2019
    MASTER'S DEGREE IN MANAGEMENT

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