About Marlene
Spanish
Native or bilingual
French
Native or bilingual
English
Native or bilingual
Catalan
Native or bilingual
Experience
- FreelanceLeadership Coach, Facilitator & ConsultantJanuary 2024 - Today (2 years and 6 months)Leadership 1-to-1 Coaching: Coaching professionals on mindset, resilience, career growth, and energy management to enhance leadership impact and performance. Training & Consulting: Facilitating workshops and corporate training on agility mindset, personal branding, empathy-based selling and influence.
- EZRA Coaching (LHH & Adecco) Remote lMarket Sales DirectorJanuary 2021 - January 2024 (3 years)Democratizing the power of coaching within organizations.Responsible for opening a new market with an innovative GTM strategy and building a team with 3 direct reports that led to +100% increase in sales revenue. I was awarded the "Fastest growing market" award at team offsite 2022. Conceived and implemented an impactful GTM strategy that led to $600K in sales revenue (2022) and $1.3M in 2023 with + 1000 people coached. Key clients include: General Electric, AXA, Total, InterDigital In charge of managing all operations in France ( (recruitment coaches, product adaptation to local market, legal/finance processes) and working closely with Marketing teams to build brand awareness locally. Grew a team from 0 to 3 direct reports managing a remote team. Built strong partnerships across the sister companies within the Adecco Group (LHH, Badenoch & Clark) enhancing cross-selling opportunities and inbound leads. Managed a complex integration of all existent in-person coaching clients from the Adecco group to digital coaching with EZRA within 7 months.
- General Assembly (acq by Adecco)Senior Client Success ManagerJanuary 2019 - January 2021 (1 year and 11 months)FranceProviding Tech upskilling and reskilling training for top companies (Adobe, Microsoft etc.)In charge of managing a team of 2 reports with the mission of ensuring excellence in our programs. Managed top clients (BNP Paribas, Deutsche Bank, Sanofi, H&M, Richemont) initiatives and grew the NPS from +66 to +72. Pitched pre-sales deals assisting the sales team leading to a 20% reduction in length of deals sales cycle. Main leader responsible for improving a top OKR: "Building an engaging Culture". Successfully rolled out L&D internal development plans and a calendar of internal activities. Improved eNPS by 20% in a semester. Oversaw a key initiative that led to an increase of 15% in new business by adapting our processes to the French legislation (to be eligible to access Education public funds within organizations) Built strong partnerships with Adecco group sister companies (LHH, Ezra) to drive impact and growth for our clients (Workforce planning analysis or coaching post-reskilling training).
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Education
- Bachelor of ScienceCity University of Hong2011BS Economics & Business
- Business Baccalaureate.Lycée Français de Barcelone2006Business Baccalaureate.