About Luis
English
Native or bilingual
Spanish
Native or bilingual
Dutch
Basic
Portuguese
Native or bilingual
Experience
- Cisco Systems (cisco.comDatabase Reliability Technical LeaderTECHJune 2022 - February 2026 (3 years and 8 months)Barcelona, Spain
Main responsibilities
- As a Member of the Architecture Board, influence architectural decisions across Engineering.
- Lead deployment, monitoring, and day-by-day operation of all RDBMS within ThousandEyes.
- Mentor more junior engineers, supporting their growth and cultivating their technical and personal skills.
- Driving automation to increase ops consistency, efficiency, and reduce human errors, MTTR.
Main achievements
- Over $1.5M saved yearly via planning and upgrading our RDBMS park, avoiding extended support fees.
- Reduced RDBMS incidents by 40% via operational and development best practices.
- Delivered significant savings in COGS and OpEx via database standardisation.
- Coordinated 30 teams in 5 time-zones to split a RDBMS monolith into 8 clusters over the course of a year.
- Restructured the Datastores team as a centre of excellence, so it can scale to the organisation’s needs.
- Coursera (coursera.org)Sr. Staff Database Reliability Engineer, Datastores TeamTECHApril 2021 - March 2022 (11 months)Toronto, ON, Canada
Main responsibilities
- As a Member of the Architecture Board, influence architectural decisions across Engineering.
- Drive operations and automation development within the Datastores team.
- Specify, deploy, monitor, and operate data-storage resources to be used by the whole engineering.
- Mentor engineers and standardised data storage solutions organisation-wide.
Main achievements
- Helped organising and structuring the very first Systems Architecture Board in Coursera.
- Started the foundations for a Database Reliability Engineering center of excellence.
- With support from management and my teammates, restructured the way the Datastores team worked achieving improved throughput and quality of life improvements for team members.
- PagerDuty (pagerduty.com)Principal Database Reliability Engineer, Data-Storage teamTECHJune 2016 - March 2021 (4 years and 9 months)Toronto, ON, Canada
Main responsibilities
- As a Member of the Architecture Board, influence architectural decisions across Engineering.
- Raise the knowledge level and foment a strong DBRE mindset within the Engineering organisation.
- Advise teams and senior leadership within my domain of specialisation.
Main achievements
- Built the Database Reliability team from scratch, hiring and training five engineers and a people manager.
- Modernised and automated database infrastructure using industry best practices.
- Raised the overall RDBMS knowledge across the engineering organisation through training, workshops, empowerment, and personalised support.
- Drove the planning and execution of two major version upgrade projects, achieving US$100K+ COGS savings each time and greatly reducing the platform’s operational risks.
- Lead the adoption of the AWS Cloud in my team with research, docs and Terraform automation.
- Standardised AWS infrastructure via Terraform Modules; led educational workshops and mentoring.
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Education
- Post-Graduation SpecialisationUniversidades Associadas de São Paulo2005Post-Graduation Specialisation
- Bachelor's Degree inUniversidade Fundação de Ensino Inaciano2003Bachelor's Degree in
Certifications
- AWS Solutions ArchitectAmazon Web Services (AWS)2026
- AWS Solutions ArchitectAmazon Web Services (AWS)2023