About Lucio
Spanish
Native or bilingual
English
Fluent
Chinese
Basic
Experience
- Concentrix CatalystTechnical Program Manager/Scrum Lead at SalesforceDecember 2021 - Today (4 years and 6 months)Contributing ideas to product development initiatives. Collaborating with system engineers and software architects. Reporting product development progress to senior managers. Overseeing product deployment and integration. Facilitate sessions to diagnose and resolve technical issues. Coordinate and support the release management for the department Coach the team on best agile practices Facilitate scrum events such as Sprint Planning, Retrospective, Daily and Sprint Review Foster communication within the team members to increase transparency Coach & support the company on its transformation Provide training to the company through workshops Coach the Product Owner on best techniques to split stories and prioritize items by having a healthy backlog.
- Concentrix CatalystSolutions Delivery Program ManagerOctober 2020 - March 2022 (1 year and 5 months)Creating long- and short-term project plans, including setting targets for milestones, adhering to deadlines and allocating resources ensuring stakeholder's priorities are addressed Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services Employ program management processes, methodology and standards for project execution and delivery Communicate to all stakeholders on a timely basis, often including Senior or Executive Level Management Interfaces with senior project staff and client senior management teams regarding status of projects Assisting in the definition of project scope and goals and keeping track of scope change requests Manage relationship with teams across geographies to ensure successful global delivery Organize the way projects are being tracked within our team to be able to provide better service to our stakeholders Identify opportunities with our stakeholders to help them achieve business value faster in the right way
- Concentrix CatalystScrum MasterAugust 2020 - September 2020 (1 month)Client: T-Mobile Facilitating scrum ceremonies for the teams Create an environment of trust and confidence between the onshore and offshore dev members Coach Product Owner for best practices on how to manage the backlog by the creation of a healthy backlog and perform the proper splitting of stories Coach the dev team on estimating the items to be worked as a team and not as a single silo, besides best practices to start working on the highest and most difficult tickets first and later the easy ones. Identify risks or bottleneck in the team process Help on team member's motivation by having small talks with each member on the human side Inform stakeholders on demand how the team is performing including (features delivered, issues found, technical debt covered in the sprint, velocity, burndown chart, as well as showing how is the overall progress within the sprint Oversee development and delivery of new features and functionality Implementing agile/scrum methodology
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Education
- Master's degree, Information Technology AdministrationInstituto Tecnológico y de Estudios Superiores de Monterrey / ITESM2009Master's degree, Information Technology Administration
- Bachelor's degree, Electrical, Electronics and Communications EngineeringInstituto Tecnológico y de Estudios Superiores de Monterrey / ITESM2003Bachelor's degree, Electrical, Electronics and Communications Engineering