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Julia RissoJR

Julia Risso

UX Researcher | Digital Experience specialist

€400/day
Barcelona, ES
3-7 years

Average response time: 1 hour

About Julia

I help product teams and founders make better decisions by understanding their users and identifying pain points to address.
My focus is not only on collecting insights, but on translating them into clear, actionable recommendations that inform product direction.
What differentiates my work is a strong emphasis on reasoning, context, and decision-making. I approach research as a strategic tool, helping teams understand why certain choices make sense, based on their impact on both the business and the user experience.

Typical projects and deliverables include:
User interviews, focus groups, and qualitative research, documented in clear reports or presentations
Survey design, quantitative analysis, and metrics/funnel evaluation, with insights presented in actionable deliverables
User and customer journey mapping, experience flows, and opportunity framing
Research-backed product recommendations and prioritization
UX and product strategy support based on data-driven insights
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Can work on-site
Barcelona (up to 50km)

Experience

  • BENEFIT COSMETICS
    Consumer Research & Insights
    September 2025 - Today (9 months)
    Barcelona, Spain
    Conduct trend research and competitor analysis in the beauty industry to stay updated on new products and market innovations, and propose new opportunities. Deliver personalized customer service and supported product launches, providing insights to improve customer experience.
    Benchmarking and Competitive Analysis Consumer Insights Product Development User Research
  • BANKING SECTOR CLIENT
    UX Researcher | Digital Experience Consultant
    February 2024 - June 2025 (1 year and 4 months)
    Conducted qualitative and quantitative research, analyzing user behavior metrics to optimize digital journeys and inform business decisions.
    Created empathy maps, personas, and customerjourneys to identify pain points and improvement opportunities.
    Produced actionable insights for stakeholders, supporting prioritization and decision-making. Identified opportunities for enhancement across digital touchpoints, contributing to better user experience and business impact. Collaborated with cross-functional squads (product, design, development) to provide research insights and support digital improvements.
  • TELECOM
    UX Research & CRO Consultant
    December 2022 - January 2024 (1 year and 1 month)
    Conducted user research and analyzed behavior across ecommerce and B2B platforms to identify pain points and optimize digital journeys. Collaborated with UX/UI, product, and SEO teams to prioritize and implement improvements across digital flows. Ran conversion optimization initiatives, analyzing funnels and KPIs to drive actionable insights. Supported multi-channel projects, ensuring alignment between business goals and digital execution.

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Education

  • Bachelor's Degree in Psychology
    University of Buenos Aires (UBA)
    2020
    Bachelor's Degree in Psychology
  • Digital Product Management Certification
    Digital House
    Digital Product Management Certification

Skill set

Categories