Jose Antonio Marques, Senior Business analyst, PM, BA, Scrum Master

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Proven experience in Business analysis, specialized in systems/software design and business process improvement internationally.

Close work with stakeholders and product owners to understand business, needs, strategy, legal base, processes, services, roadmap, using Agile or waterfall methodologies.

Business, stakeholder, functional and non-functional requirements and Business Use Cases identication, creation and elicitation.

Process mapping and flowchart design creator, reengineering and change facilitator.

Requirements and action plans results are tracked, evaluated and analyzed ensuring efficient and on-time delivery to guarantee financial returns and customer satisfaction,

Proficient at TOGAF / BABOK / EARS / UML / Scrum / Agile / SDLC / Sparx EA / AI / NLP / Jira.

Omnicom Media Group
Senior Business Analyst & Scrum Master at OMG EMEA
SOFTWARE PUBLISHING
October 2022 - Today (2 years and 9 months)
Hamburgo, Germany
Requirements and User Stories gathering / design / development / elicitation / improvement / implementation and follow-up. Acceptance criteria. Process description and Functional requirements specification delivered.
IT Process Design, standardization, approval, and optimization.
Scrum Master: Lead, train, and coach the Scrum team and the Organization during its Scrum adoption. Sizing, Retro, Planning... Projects: OMC, OMG, OMD, H&S, ACOE (Automation Center of Excellence), internal solutions. Internal solutions i.e. ETL solution.
Tools / Methods: MS Office / MS Power Automate / UML / BPMN / Scrum / Agile / Confluence / Jira / Mural / Miro / Smartsheet. EMEA (33 countries).
Unisys
Senior Business Analyst (EU Institutions)
CONSULTING & AUDITS
March 2021 - September 2022 (1 year and 7 months)
Madrid, Spain
Working closely with the product owner and other different stakeholders and business units to gain in-depth understanding of business strategy, legal base, processes, services, roadmap and the context in which the business operates ensuring that their concerns and contribution are included in the requirements specification document for the development of Large Scale IT solution for EuropeanInstitutions.

Identification/Development/analysis/elicitation of requirements and Business Use Cases. Business, stakeholder, functional and non-functional requirements.
• Identify opportunities to improve efficiency.
• Babok / Togaf / EARS / UML / Scrum / Agile / SDLC / Sparx EA / AI.
• European Institutions. eu-LISA.
2MARES
Business Analyst and Project Manager
SOFTWARE PUBLISHING
March 2018 - March 2021 (3 years and 1 month)
Vigo, Spain
Meetings with clients to review their process and analyze needs.
▪ Elicitation and documentation of new requirements related with medium size IT system design.
▪ Mock up design.
▪ Tests design, execution, redesign and acceptance.
▪ Regular follow up of requirements status, verification and validation with clients.
▪ Presentation and train clients in new features and uses, obtaining feedback for software redesign improvements.
▪ Initial training for software deployment.
▪ Management and resolution of relevant consults, complaints or errors raised by client.
Customer satisfaction is improved and turnover is increased.

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