JFAbout Jona Faye
I help families and businesses stay organized, supported, and stress-free. With 10+ years of experience in childcare, elderly care, house cleaning, and personal assistance, I bring reliability, patience, and professionalism to every task. I also offer strong administrative and office management support — from scheduling and invoicing to document handling and customer communication. What sets me apart is my versatility: I can care for your loved ones, manage your household, or handle your office tasks with the same level of dedication and quality. Whether it’s babysitting, senior care, cleaning, pet walking, or office admin, I deliver trustworthy, detail-oriented support that makes your life easier.”
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Viscal Corporation Cebu Bussiness ParkPHARMACY ASSISTANTMay 2005 - June 2007 (2 years and 1 month)Cebu City, 6000 Cebu, Philippines• Greeted customers and responded to questions with friendly, knowledgeable assistance.• Kept pharmacy counter and related areas clean, neat and organized.• Received incoming supplies and stocked in correct locations.• Answered telephones and provided information about order status, store hours and pharmacy procedures.• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.• Assisted pharmacy staff with preparing medications and filling orders.• Counted and labeled prescriptions with correct item and quantity.• Communicated instructions to patients or caregivers about proper use and storage of drugs.• Updated computer system with current customer, payment and inventory information.• Supported operations with filing, copying and faxing.• Trained new pharmacy staff on computer system and drug management protocols.• Verified order information against computer database.
- Khan Engineering & Maintenance Pte LtdSENIOR SALES ACCOUNT MANAGERJanuary 2019 - May 2025 (6 years and 4 months)Singapore• Handled customer relations issues, enabling quick resolution, and client satisfaction.• Resolved customer issues quickly to close deals and boost client satisfaction.• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.• Handled customer relations issues, enabling quick resolution, and client satisfaction.• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.• Managed accounts to retain existing relationships and grow share of business.• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Comila Marine Services Pte LtdACOUNTS SALES MANAGER /HR MANAGERDecember 2014 - December 2018 (4 years)Singapore• Handled customer relations issues, enabling quick resolution, and client satisfaction.• Resolved customer issues quickly to close deals and boost client satisfaction.• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.• Resolved problems with high-profile customers to maintain relationships and increase return customer base.• Collaborated with upper management to implement continuous improvements and exceed team goals.• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Recommendations
Be the first to recommend Jona Faye
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor of ScienceSouthwestern University Phinma2005Bachelor of Science
- Certificate, Development A Risk Management Implementation PlanAvanta Global Pte Ltd2019Certificate, Development A Risk Management Implementation Plan