About Jian He
As a design professional, I have a Master of Science in Digital Business Design from Cork Institute of Technology and a Bachelor of Arts in Interior Design from National Taiwan University of Science and Technology. My focus is on User Experience (UX) and User Interface (UI) design. I aim to balance functionality and aesthetics to solve user problems.
I have worked on cross-industry research projects that improved user productivity by 50-80% using innovative prototyping. With strong skills in project management, design thinking, and stakeholder communication, I quickly identify key issues. This helps me deliver solutions that meet client needs and promote business growth.
Professional strengths:
・Quickly understanding user needs and identifying solutions.
・Visual narrative design (skilled in Figma and Adobe tools).
・Strong academic background in digital commerce and marketing.
・Leadership abilities across teams.
I embrace a continuous learning mindset and enjoy collaboration while exploring new digital opportunities.
Chinese
Native or bilingual
English
Fluent
Can work on-site
Madrid (up to 50km)
Experience
- ClouderaUX/UI Designer & Researcher (MSc Industry Collaboration)DIGITAL AND ITMay 2025 - August 2025 (3 months)Cork, Ireland
- User Research and Analysis: Interviews were performed with contract stakeholders from the Sales, Legal, Deal Desk, IT and Global Operations groups in order to analyse contract pricing pain points.
- User-Centred Design (UCD): Conducted the creation of user personas and empathy maps, as well as the information architecture (ERD/DFD), which helped to convert difficult business needs into simpler ones.
- Prototyping and Iteration: Conducted more than a dozen iterations of high fidelity Figma wireframes based on feedback from client discussions to ensure the interface was user-friendly and addressed user pain points.
- Cross-functional collaboration: Collaborated with the development teams in defining the backend logic related to the integration of Contract Lifecycle Management and Salesforce.
- Order DesignInterior DesignerARCHITECTURE AND URBAN PLANNINGApril 2020 - April 2021 (1 year)Taipei, Taiwan
- Spatial UX & Requirements Gathering: Personalised consultations were held to understand client needs, which were then adapted into solutions through interior design projects by considering UX.
- Visual Problem Solving: Utilised 3D modeling and spatial planning strategies for optimising resident path routes and overall adaptability of the environment.
- HAVAS Taipei & MaruiSenior Account Executive / Account ExecutiveFASHION AND COSMETICSApril 2016 - April 2020 (4 years)Taipei, Taiwan
- User Engagement & Strategy: Developed and led brand activation projects for high-end clients to improve customer experiences and increase brand knowledge with the goal of increasing user engagement.
- Project Leadership & Revenue Growth: Solo managed large-scale event projects, including budgeting, activity programming, and resource allocations, to create revenues above €300,000.
- Cross-functional Team Management: Moved to lead cross-functional teams ranging from 3 to 5 members, focusing on the core activities and production of quality results under strict timelines.
- Stakeholder Communication: Was the key point of contact for clients and creative teams with regard to abstract business goals turned into design specifications.
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Education
- Master's degreeUniversity Col lege CorkMaster's degree
- MSc Design and Development of Digital BusinessUniversity Col lege of Cork2025MSc Design and Development of Digital Business