About Heiller Andrés
Spanish
Native or bilingual
English
Fluent
Experience
- INSELLIGENCEDirector of Product & Customer SuccessMay 2025 - Today (1 year and 1 month)Miami, FL, USA▸ Strategic leadership of Product and Customer Success departments, aligning business objectives with customer experience▸ Comprehensive investment portfolio management and Revenue Management optimization▸ Development and implementation of revenue analysis and modeling strategies▸ Oversight of complete revenue cycle and customer service management▸ Implementation of performance metrics and KPIs to maximize customer retention and satisfaction
- INSELLIGENCEProduct ManagerJanuary 2023 - June 2025 (2 years and 5 months)Miami, FL, USA▸ End-to-end lifecycle management of investment products and fintech solutions▸ Project planning and execution using agile methodologies (Scrum)▸ Development of user stories, strategic roadmaps, and product launches▸ Revenue modeling analysis and optimization of revenue generation strategies▸ Implementation of quality assurance processes and continuous improvement
- UNIVERSIDAD EL BOSQUEProfessor - Global Business Management Master'sJanuary 2022 - Today (4 years and 5 months)Bogotá, Bogota, Colombia▸ Instructor specialized in Capital Markets and financial products▸ Design and development of academic content on investments and financial analysis▸ Mentorship of students in portfolio management projects
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Education
- Master's Degree inEUDE2017Master's Degree in
- Universidad Piloto de Colombia Financial Engineering - Specialization in Capital Markets2013Universidad Piloto de Colombia Financial Engineering - Specialization in Capital Markets