About Geraldine
Spanish
Native or bilingual
English
Fluent
Italian
Fluent
Experience
- Institut GuxensAsistente AdministrativoHEALTH AND WELLNESSJanuary 2022 - December 2022 (11 months)Barcelona, Spain- Gestionar las redes sociales y las plataformas de cursos online- Elaboración de informes sobre los estudiantes, como matriculaciones, calificaciones e inscripciones.- Edición de vídeos y creación de contenido- Responder a correos electrónicos de clientes y estudiantes, entre otras muchas tareas que surgían a diario.-Archivar, organizar y recuperar documentos.
- Corporate StaysPersonal Assistant to the CEOHOSPITALITYJune 2021 - August 2022 (1 year and 2 months)Montreal, Canada-Handling basic bookkeeping tasks.-Filing, organizing, and retrieving documents.-Coordinate travel arrangements and reservations for personal events.-Oversee social media accounts and respond to emails/chat messages forinquiries.-Coordinate with the web designer and marketing team for productpromotion.-Phone call with employer daily to check in with tasks and projects
- UpworkAdmin and customer supportJuly 2020 - March 2021 (8 months)Sevilla, Andalucía, España- Responding to customer queries in a timely and accurate manner. - Identifying customer needs and helping customers use specific features. - Monitor customer complaints on social media and reaching out to provide assistance. - Following up with customers to ensure their technical issues are resolved. - Gathering customer feedback and sharing data with our Product team. - Social Media support.
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Education
- Drama & Theatre DegreeESAD sevilla
- Bachelor of Arts - BAUniversidad Distrital Francisco José de Caldas2017