About Gabriel
I am an experienced IT Consultant and Support Engineer with over a decade in Information Technology, specializing in infrastructure management and technical project leadership. Currently, I work as a Support & Automation IT Engineer at CGI, focusing on automating user provisioning and resolving L3 incidents to ensure seamless operations.
In parallel, I consult for AlphaSights, GLG, and Atheneum, providing insights on technology trends, digital transformation, and cybersecurity. My consultancy roles involve conducting workshops and advising on IT infrastructure and innovation strategies.
With a Microsoft Azure Fundamentals certification, I stay updated with the latest in cloud computing and IT trends. My cross-cultural communication skills, enhanced by Japanese language studies at InterCultural Japanese Language School, allow me to navigate diverse environments effectively.
Committed to continuous development, I embrace new opportunities for growth and learning in the ever-evolving IT landscape, working in both ITIL and AGILE methodologies.. My broad perspective and adaptability are key assets in delivering high-quality IT solutions and strategic guidance.
English
Native or bilingual
Spanish
Native or bilingual
Japanese
Conversational
Can work on-site
Barcelona (up to 50km)
Experience
- GLGInformation Technology ConsultantINTERNET OF THINGS (IOT)July 2024 - Today (2 years)Barcelona, Spain• Advising clients on technology trends, digital transformation, and cybersecurity strategies.• Conducting workshops on IT best practices and emerging technologies to enhance client knowledge and capabilities.• Validating and analyzing IT data to ensure clients receive accurate and actionable insights.• Offering strategic guidance on IT infrastructure, software development, and innovation strategies to help clients navigate their technological challenges.
- AtheneumInformation Technology ConsultantJune 2024 - Today (2 years and 1 month)As an Information Technology Consultant at Atheneum, I provide specialized insights in the IT market through consultations and in-depth market research to help businesses navigate the evolving technology landscape.• Advise clients on the latest technology trends, implementing effective strategies for digital transformation and enhancing cyber security measures.• Conduct workshops that focus on IT best practices, educating teams about emerging technologies to foster innovation.• Validate and analyze IT data to ensure that clients receive accurate and actionable insights for informed decision-making.• Offer strategic guidance on IT infrastructure and software development, assisting clients in creating robust frameworks that drive efficiency and growth.
- CGI Business ConsultingSupport & Automation IT EngineerPHARMACEUTICALS INDUSTRYMarch 2024 - Today (2 years and 4 months)Barcelona, Spain• Automate user provisioning, modification, and retirement tasks, creating scripts primarily using Python and PowerShell.• Monitor and maintain all scripts in the team's portfolio, looking for improvement opportunities and implementing them in coordination with the team. This includes developing new scripts and improving existing code.• Monitor automated and semi-automated processes to identify and resolve potential incidents (user provisioning, Adobe User Sync Tool, terminated user retirement, etc.).• Perform operational user changes that are not automated or fail as platform administrator: user console moves, admin role promotions and demotions, etc.• Resolve L3 incidents and work with vendor case support, problem management and remediation plans.• Create customized platform and user reports needed to ensure smooth service delivery and continuous service improvement. Investigate reporting improvement opportunities using PowerBI and other tools.• Azure Management and Entra ID connections and set up, assigning licenses to users across regions and consoles.
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Education
- Microsoft Certified: Azure AI FundamentalsMicrosoft2023Microsoft Certified: Azure AI Fundamentals EF SET Certifcate Microsoft Certified: Azure Fundamentals SEMrush SEO Toolkit Google: Inteligencia Artificial y productividad
- JapaneseIntercultural Institute of Japan | イ ンターカル ト 日 本語学校2019