About Felix
Professional Summary
Tech professional with over 6 years of experience in Linux and Windows environments, specialized in configuration, optimization, and IT infrastructure support for public and private sector companies. Proven ability to lead teams, execute complex projects, and deliver customized solutions efficiently and quickly.
Spanish
Native or bilingual
Italian
Conversational
English
Conversational
Can work on-site
Avellino (up to 50km)
Experience
- Tecno TáctilFreelance IT ConsultantJanuary 2023 - Today (3 years and 5 months)• Implementation of customized technological solutions in over 10 companies• Installation of mail servers, domain policies, firewalls, and IT systems• Remote technical support and direct client management• Led key projects including implementing a virtual board system with Asterisk for Supermarket 23, executing a complete IT system renovation for Suchel Camacho, and successfully migrating servers to open source within 3 months for the Latin American Explosives Union.
- National Telecommunications CompanyTelematics TechnicianJanuary 2022 - January 2024 (2 years)• Revived and led the reactivation of the telematics area in Cotorro municipality, restoring operations after a 4-year closure, significantly improving regional connectivity.• Managed and maintained private telecommunication boards for 20+ major industrial clients across Havana, ensuring uninterrupted and secure communication infrastructure.• Delivered rapid customer support, resolving technical incidents within 12 to 24 hours and maintaining high satisfaction levels under critical operational conditions.
- Villa Panamericana BranchHead of IT GroupJanuary 2018 - January 2022 (4 years)Havana, Cuba• Promoted to Group Leader within 8 months of hire due to strong technical skills and initiative.• Spearheaded IT service modernization, including a complete update of network and hardware systems to improve efficiency and reliability.• Led successful migration of the accounting system to the national currency, streamlining financial operations and ensuring compliance with regulatory changes.• Oversaw administrative processes and contract management for the IT department, improving workflow transparency and vendor relations.
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Education
- Electrical EngineerJose Antonio Echeverria Technological University of Havana (CUJAE)2024Electrical Engineer
- Productivity with Microsoft Copilot MicrosoftSantander Open Academy2025Productivity with Microsoft Copilot Microsoft