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About Fahed

Dynamic and results-driven Agile expert with a proven track record as a Scrum Master, Project Manager, and Product Owner, I bring a unique blend of leadership, technical insight, and customer-focused strategy to every project. With years of experience steering cross-functional teams, I’ve successfully delivered high-impact solutions—from launching innovative product features that boosted user engagement by 20% to managing complex projects under tight deadlines and budgets exceeding $500K. My expertise lies in transforming chaos into clarity, using tools like Jira, Trello, and Azure DevOps to streamline workflows, optimize team performance, and exceed stakeholder expectations.

I thrive on bridging the gap between vision and execution, whether it’s coaching teams to embrace Agile excellence, crafting actionable roadmaps, or driving continuous improvement through data-driven insights. My past projects include scaling SaaS platforms, enhancing operational efficiency for startups, and delivering user-centric outcomes for Fortune 500 clients. My goal? To empower businesses with seamless processes and products that don’t just meet goals—they redefine success. Let’s collaborate to turn your ideas into reality with precision, passion, and measurable results.
  • Arabic

    Native or bilingual

  • French

    Basic

  • English

    Fluent

Can work on-site
Madrid (up to 50km)

Experience

  • TechGenies
    Project Manager Scrum Master
    October 2019 - Today (6 years and 8 months)
    Lebanon
    A multinational company headquartered in Texas, USA, dedicated to the development of world-class software and technological resources.
    • Agile Leadership
    • End-to-End Project Delivery
    • Team Empowerment
    • Client-Centric Approach
    • Risk and Resource Management
  • ISOLVED
    Scrum Master / Product Owner
    January 2022 - February 2025 (3 years and 1 month)
    Madrid, Spain
    Product: Predictive People Analytics (AI-Driven cloud-based People Analytics platform)
    • Defined and communicated product vision

    • Facilitated Agile ceremonies
    • Prioritized and managed the product backlog
    • Coordinated cross-functional teams to deliver projects on time
    • Monitored and reported progress using Agile metrics
    • Identified and mitigated risks, removed impediments, and resolved blockers
    • Collaborated with stakeholders
    • Coached team members on Agile principles and project management best practices
    • Conducted sprint reviews and user acceptance testing
    • Managed project budgets, resources, and timelines
    • Promoted effective communication and conflict resolution within teams to maintain a productive and positive work environment.
    • Delivered key features and projects that increased customer satisfaction, operational efficiency, or revenue.
  • Netways
    IT Project Manager
    June 2016 - October 2019 (3 years and 4 months)
    Beirut, Lebanon
    Netways delivers consultancy and high-quality business technology solutions to governments and organizations across all industries. Netways has been a Microsoft Gold Certified Partner for more than 20 years.
    • Manage day-to-day project activities using the waterfall methodology.
    • Collect Business Requirements
    • Provide client consultation on digital transformation.

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Education

  • Master of Technology in Information Technology
    Arab Open University Lebanon
    2010
    Bachelor's degree, Information Technology

Certifications

  • Bachelor of Science, Computer Science
    Arab Open University - AOU
    2010
  • Microsoft Catalyst Partner Presale Immersion
    Microsoft
    2022

Skill set

Categories