About Daniel
I specialize in process automation with a hands-on approach: I come in, do the work directly, map what's happening, identify what can be automated, and build the systems that make it run without constant intervention.
My method is consistent across every engagement — I start from the ground level, execute the tasks myself, document each process as I go, and produce the SOPs, onboarding guides, and training materials that let the workflow scale or transfer cleanly. Once the system is documented and running, I can continue operating it, step into a supervisory role, or hand it off — whatever works best for the client.
On the technical side I work with Python, LLM APIs, Zoho CRM/Flow, n8n, Make, and Zapier. I've also deployed and administered complex infrastructure — Docker clusters, OJS multi-journal systems, CollectiveAccess instances — which means I'm comfortable operating at the system level, not just the workflow level.
I work remotely with founders and operators who need someone that understands the business context behind the tasks, not just someone to execute a checklist.
English
Native or bilingual
Spanish
Native or bilingual
Portuguese
Basic
Remote only
Primarily works remotely
Experience
- TRANS-TIManaging Director and QA SupervisorAugust 2018 - Today (7 years and 10 months)Trevelin, ArgentinaRemote from Trevelin, Argentina (clients worldwide)
Overview
Built and operated a distributed team of 30+ multilingual virtual assistants across Latin America, managing quality control systems, data operations, and executive support workflows.Designed the internal processes from the ground up — starting by doing the work myself, then documenting, building training materials, and scaling to a supervised team structure. Maintained 98%+ accuracy across 500+ client projects and 95%+ client retention.Services Portfolio
- QA Testing & Strategy — multimedia QA, UX validation, testing frameworks, quality architecture
- AI Data Labeling & Annotation — ethical AI, high-precision labeling for LLM training
- Data Management & ETL — web scraping, data normalization, CSV/XML processing, pipelines
- Virtual Assistance — project coordination, administrative support, delivery management
- Multilingual Testing & Localization — translation QA, cultural adaptation
Client Base
AI consulting firms, software agencies, SMBs, nonprofits, universities, and cultural institutions. HubSpot and ISO 9001 certified. Proficiency in English and Spanish enables global operations.Team & Operations
Manage small specialized team. Orchestrate workflow across Zoho, Asana, Slack, and internal systems. Quality assurance protocols, training, delivery standards, and continuous improvement focus.Key Achievements
- Scaled from 1 to team operation with consistent 5-star client feedback
- Built QA strategy frameworks for AI companies and enterprise clients
- Implemented ISO 9001 quality management system
- Launched automated lead generation and donation processing systems for nonprofits
- Facultad de Filosofía y Letras / UBASystems Administrator & OJS SpecialistJanuary 2025 - Today (1 year and 5 months)Buenos Aires, Argentina
Overview
Deployed and administer a multi-journal Open Journal Systems (OJS) 3.4.x Docker cluster serving 15+ academic journals. Responsible for the full operational cycle: initial architecture, containerization, performance tuning, and ongoing maintenance.Beyond the technical setup, I documented every process — deployment procedures, upgrade paths, backup routines — so the system can be maintained and transferred without depending on me.Key Responsibilities
- System Administration — Docker container management, Linux servers, NGINX/Apache configuration, database optimization
- Troubleshooting & Bug Resolution — resolved SMTP TLS configuration mismatch (port 25, empty smtp_auth), fixed statistics queue failure (deleted 46,965+ stale jobs, restored UsageStats pipeline), resolved memory issues via docker-compose optimization
- Performance Tuning — cron job stability (flock prevents concurrent workers), search index optimization, queue management
- Feature Development — developed fix_ojs_issue.php tool for editors to repair empty TOC bug without database access; custom plugin configuration
- Post-Launch Support — monitoring, alerting, user support, continuous optimization
Technical Stack
OJS 3.4.x · Docker & Docker Compose · MySQL (database tuning & optimization) · PHP 7.4+ · Linux (Debian/Ubuntu) · NGINX · Cron & systemd · Git · Shell scriptingIssues Resolved
- SMTP misconfiguration → Fixed TLS mismatch, validated email delivery
- Statistics queue stuck → Cleaned 46,965+ stale jobs, restored pipeline
- Memory exhaustion → Optimized docker-compose memory allocation
- Cron race conditions → Implemented flock to prevent concurrent job workers
- Publishing bugs → Debugged HTTP 500 errors on article publication, implemented fixes
- Search index → Strategy for aggressive crawler blocking and index optimization
- Self-employedDigital Heritage SpecialistFebruary 2024 - Today (2 years and 4 months)Buenos Aires, Argentina
Overview
Specialize in end-to-end implementation of CollectiveAccess and Pawtucket2 for cultural institutions. Work directly with universities, museums, and archives to design, migrate, customize, and optimize their digital collection management systems. Current and recent engagements span two major institutional projects.Key Projects
- Facultad de Filosofía y Letras (University of Buenos Aires) — Pawtucket2 Multi-Journal Migration
Led full migration and customization of Pawtucket2 theme for 15+ academic journals in OJS 3.4.x environment. Responsibilities: theme architecture redesign, responsive hero page implementation, FindingAid faceted search configuration with custom sort logic (orden_presentacion metadata), browse facet label fixes, transparent footer bug resolution via CSS overrides, MultiSearch platform activation, About page with email obfuscation, Git-based deployment via GitHub. Result: production system serving institutional research community with improved discoverability and accessibility.- Museo Etnográfico (University of Buenos Aires) — CollectiveAccess Infrastructure Deployment
Currently designing and implementing full-stack CollectiveAccess system for ethnographic collection management. Scope: infrastructure architecture, metadata schema design, authority control setup, CSV/XML data import pipelines, Pawtucket2 theme adaptation, user training, and post-launch optimization. Working on-site with museum curators and directors to map collection workflows to CA capabilities. Expected completion Q2 2026.Technical Stack & Architecture
CollectiveAccess configuration and customization · Pawtucket2 PHP/Laravel theme development · MySQL database design · Docker containerization · Apache/NGINX configuration · REST APIs and AJAX integration · Git version control and deploymentSkills Deployed
- CollectiveAccess Implementation & Configuration
- Pawtucket2 Theme Development & Customization
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Education
- Ingeniería en InformáticaUADE - Universidad Argentina de la Empresa1998It is a 5-year degree fully accredited by CONEAU. The curriculum focuses on the design of complex systems, project management, and software architecture.