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Cristina CentellesCC

Cristina Centelles

Email Marketing Strategist | +132% Growth

€250/day
Florence, IT
3-7 years

Average response time: 1 hour

About Cristina

Your email list is growing, but is it actually making money? I audit your entire email setup and turn it into a strategy that converts.

I'll review your deliverability, automations, segmentation, content and metrics, then hand you a clear action plan with prioritised fixes and a 90-day implementation calendar.

What sets me apart: I don't just analyse dashboards; I've built and run the campaigns myself. Over 4+ years in digital fundraising, I've raised over £1.5M through email, paid social and multichannel campaigns. I grew email revenue by 132% in two years, hit a 39% open rate (above nonprofit benchmarks), and cut unsubscribe rates by 50%.

Projects I typically handle:
→ Email audits & strategy (fixed-price, delivered in 7–10 days)
→ Marketing automation setup & optimisation
→ Fundraising campaign management (email + paid social)
→ Supporter/donor journey design
→ A/B testing frameworks for subject lines, CTAs and send times

Tools: Mailchimp, HubSpot, Salesforce Marketing Cloud, Google Analytics.

Languages: English, Spanish, Catalan, Italian.
  • Spanish

    Native or bilingual

  • Catalan

    Native or bilingual

  • English

    Fluent

  • Italian

    Fluent

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • Humanity & Inclusion UK
    Digital Fundraising Officer
    CIVIC AND SOCIAL ORGANIZATIONS
    November 2023 - January 2026 (2 years and 2 months)
    London, United Kingdom
    I led emergency fundraising campaigns across email, social, paid search and web, delivering rapid-response appeals under tight deadlines. I also produced and edited the Hot Topics video Series (TikTok, Instagram, LinkedIn & Facebook) end-to-end, achieving 37K reach and 13.7% engagement rate. In addition, I everaged A/B testing, audience insights and target optimisation to boost email performance, increasing revenue by 132% in two years. Last but not least, I managed day-to-day relationships with marketing suppliers and implement insight-led budget reallocation, contributing to a 55% increase in paid search revenue in one year.
    Email marketing Content marketing Social media Paid Social Writing SEO
  • The Royal Marsden Cancer Charity
    Challenge Events Executive
    PUBLIC SECTOR
    June 2022 - November 2023 (1 year and 5 months)
    London, United Kingdom
    I developed briefs and coordinated teams to deliver multi channel marketing campaigns for fundraising events, boosting supporter participation by 150%. I also created tailored supporter journeys and managed communications across email, social and web, generating six-figure annual income. Additionally, I set and monitored KPIs, budgets and forecasts, identifying growth opportunities and optimising campaign performance.
    Marketing Communication strategy Email marketing Social media
  • Thomson Reuters
    Events Trainee
    LOGISTICS AND SUPPLY CHAIN
    November 2021 - June 2022 (7 months)
    London, United Kingdom
    As events trainee at Reuters, I generated leads through strategic content creation, while actively supporting media partnership development and outreach. I also conducted competitive analysis and in-depth ecosystem research, spotting trends and customer needs to develop opportunities for growth and meet targets.
    Market analysis Communication strategy Data analysis Media Partnerships

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Education

  • Master of Events and Experience Management
    GOLDSMITHS UNIVERSITY
    2021
    Master of Events and Experience Management
  • BA in Humanities
    POMPEU FABRA UNIVERSITY
    2015
    BA in Humanities

Certifications

  • Certified Digital Marketing Associate: Paid Search (PPC) V3.0
    Digital Marketing Institute
    2025
    Google Analytics Google AdWords Bing Ads

Categories