Claudia Salas

-Directed the successful execution of high-visibility blockchain projects using Agile methodologies (Scrum and Kanban), reducing turnaround times by 20% through iterative sprints and cross-functional coordination.

-Oversaw the full editorial lifecycle for the company's Web3-focused Substack, applying Agile principles to streamline research, scheduling, and content delivery on key blockchain trends.

-Led influencer marketing strategies, including researching and maintaining a database of relevant KOLs, initiating collaborations, and managing communications to ensure alignment with client goals.

-Verified and approved influencer content to ensure brand consistency and compliance with client requirements, resulting in successful campaigns that increased audience engagement.

-Led the Zealy ambassador program from a 500+ participant trial phase to an active network of 36 high-engagement ambassadors, implementing Agile ceremonies for continuous improvement.

-Developed scalable operational systems with Notion, Trello, and ClickUp, increasing publishing consistency and driving team alignment across multiple Agile teams.

-Built performance dashboards that increased returning community engagement by 25%, supporting goal-setting and retrospective analysis.

-Served as a strategic liaison between editorial, design, and marketing, ensuring alignment and timely execution of Agile project deliverables.

-Implemented Agile frameworks to streamline and optimize team processes, leading to a 20% improvement in efficiency and enhanced collaboration.

-Utilized SQL and analytics tools to develop weekly performance reports, incorporating Agile feedback loops to drive a 15% increase in key KPIs.

-Designed and delivered iterative, data-driven training programs based on Agile principles, boosting customer satisfaction rates by 18%.

-Collaborated with regional leadership to optimize operations, achieve faster decision-making, and reduce support response times by 25%.

-Managed key enterprise accounts and fostered partner engagement, leveraging Agile project planning to achieve a 20% boost in results.

-Optimized account setup workflows with Agile process mapping, reducing onboarding times by 25%.

-Streamlined invoicing and account management using data-backed Agile approaches, attaining a 98% data accuracy rate.