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Chantal GarciaCG

Chantal Garcia

E-commerce & Customer Support Specialist

€150/day
Málaga, ES
3-7 years

Average response time: 1 hour

About Chantal

Soy una profesional organizada, resolutiva y orientada a resultados, especializada en soporte administrativo y gestión operativa en remoto. Ayudo a empresas y emprendedores a optimizar su tiempo, ordenar procesos y mantener la operativa funcionando de forma eficiente.
Trabajo con proactividad, comunicación clara y máxima responsabilidad. Me adapto rápidamente a nuevas herramientas y metodologías, anticipando necesidades y aportando soluciones prácticas.
Puedo aportar valor en:
• Gestión administrativa y documental
• Organización de agendas y coordinación de tareas
• Atención a clientes y soporte operativo
• Seguimiento de proyectos
• Manejo de herramientas digitales y ofimáticas
Mi objetivo es liberar tiempo a mis clientes para que puedan centrarse en hacer crecer su negocio, garantizando orden, fiabilidad y profesionalidad en cada tarea.

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I am a highly organized, proactive and results-oriented professional specialized in remote administrative support and operational management. I help businesses and entrepreneurs optimize their time, streamline processes and keep operations running smoothly.
My work style is based on clear communication, reliability and full commitment to deadlines. I quickly adapt to new tools and workflows, anticipating needs and providing practical solutions.
I can add value in:
• Administrative and document management
• Calendar management and task coordination
• Customer support and operational assistance
• Project follow-up and organization
• Digital and office tools management
My goal is to free up my clients’ time so they can focus on growing their business while I ensure efficiency, structure and professionalism.
  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • amazon
    Operations Assistant / Order Management Assistant
    February 2023 - January 2026 (2 years and 11 months)
    Supported operational processes related to order handling, customer communication and administrative tasks in a fast-paced environment.
    Key responsibilities included:
    • Order tracking and coordination
    • Customer inquiries handling
    • Data entry and documentation
    • Problem resolution
    • Process support
    Manejo de herramientas informáticas Manejo de office
  • Freelance
    E-commerce & Customer Support Specialist
    E-COMMERCE
    January 2023 - Today (3 years and 6 months)
    Providing remote customer support and operational assistance for online businesses.
    Managing email and chat customer inquiries
    Order processing and tracking
    Handling returns and refunds
    Updating product listings and digital content
    Supporting daily back-office operations
    Shopify Fotografía e-commerce
  • Remote projects
    Administrative & Customer Support Assistant
    January 2020 - July 2025 (5 years and 6 months)
    Delivered administrative and customer service support in digital environments.
    Responded to client requests
    Coordinated operational tasks
    Managed documentation and data entry
    Ensured timely communication and issue resolution
    Multilingual multitarea

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Education

  • Administración
    Epsilon
    2022
    Administración y atención al cliente

Skill set

Categories