Description

I’m a Global E-commerce Advisor passionate about helping brands expand and thrive in the international market. With expertise in cross-border trade, digital marketing, and market entry strategies, I guide businesses to connect with customers worldwide — from optimizing online stores for global audiences to navigating international logistics, payments, and cultural trends.

Languages

English
Native or bilingual
Portuguese
Native or bilingual
Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CMA-CGM
TEAM LEAD BUSINESS ANALYST BRAZIL
TRANSPORTATION
January 2022 - Today (4 years and 5 months)
Costa Rica, Brazil
Led international payment dispute resolution, closing 95% within 48 hours to ensure compliance and cash flow. Reduced billing errors by 20%through SAP data validation and reconciliation. Automated credit and refund processes, cutting processing time by 30%. Collaborated with cross-functional teams to define KPIs and support data-driven decisions. Championed a culture of continuous improvement, coaching junior analysts, streamlining business processes, and elevating the team's analytical capabilities in line with global standards.
excel Análisis de datos Team Leadership KPI's Billing
HELLMANN
BILLING AGENT / TESLA LAX
TRANSPORTATION
January 2021 - December 2021 (11 months)
Costa Rica, Brazil
CoordinatedwithTesla branches on billing data analysis andshipment inquiries. Ensuredaccuracy in invoicing throughdetailed reconciliationof accounts. Utilizedvalidationtools for generating maintenance reports.
excel Billing Análisis de datos Análisis web KPI's
ROCHE -GENETECH
AP ANALYST JR.
RETAIL (LARGE RETAILERS)
January 2019 - December 2020 (1 year and 11 months)
Streamlined accounts payable operations by processing and reconciling 300+ invoices per month using SAP, reducing payment cycle time by 15%. Managed financial documentation and assisted in expense control to enhance organizational efficiency.