About Aleksandra
Italian
Conversational
Polish
Native or bilingual
Spanish
Fluent
English
Fluent
Experience
- BBVASenior Service DesignerBANKING AND INSURANCEJune 2018 - June 2019 (1 year)Madrid, SpainService Design and Strategic Design for Corporate Banking (Enterprise Area) as a part of the Global Service Design Team.- Leading innovation projects, closely cooperating with business, technology and data colleagues.- Design Lead for Innovation Think Thank responsible for strategic direction of Design discipline at BBVA.- Professor at the Workshop Facilitation masterclass.- Regularly facilitating co-creation workshops and Design Thinking sessions.- Design consultant and facilitator for BBVA Open Innovation Fast Track program.- Fully skilled in performing the whole digital product design process: from project planning, through qualitative research, information synthesis, opportunity mapping, to service conceptualization and prototyping
- Sopra SteriaCustomer Solutions LeadTECHFebruary 2017 - May 2018 (1 year and 4 months)Madrid, SpainUser-centered design thinking practice using service design and design research methodology.Working directly with the international clients in English and Spanish.The past projects include user research for Orange and work for Design Transformation team at BBVA.Since June 2017 working as design consultant as a part Global Design Team at BBVA.
- FjordDesign ResearcherTECHNovember 2016 - February 2017 (4 months)City de Londres, United KingdomDesign Research and Service Design.User-centered design thinking practice; extract insights from research, develop user experience journey, deliver tangible design solution.
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Education
- Master in Design Innovation and Service Design, passed with DistinctionGlasgow School of Arts2015Master Thesis Project: Tactilise: Design of a platform and an application for the visually impaired, their teachers and parents to create and share interactive tactile content using rapid prototyping and augmented reality. • Design Innovation Studio 2 (cooperation with the Scottish Government): The Folks’ Cafe: Creative collective for local families for their mutual benefit. • Design Innovation Studio 1 (cooperation with Toshiba and Chiba University): Technopolitics: How emerging M2M and IoT Technologies could be leveraged in order to increase political engagement in the civic sphere. • Service Design Specialism (in cooperation with the Glasgow Film Festival): Ticket ReTurn: Service facilitating self-organisation of the visitors who wish to return their tickets or buy a last-minute ticket for a popular festival event.
- Space Studies ProgramInternational Space University2019International, multidisciplinary intensive summer program focused on wide range of topics about space. Coordinator of the team project Space for Urban Planning.
Skill set (23)
Categories
- Other