Description

I am an account specialist with 3 years of comprehensive experience in customer management and digital marketing. I excel in crafting content strategies that enhance community engagement and drive results. My recent roles have sharpened my ability to develop impactful marketing campaigns and improve client relationships. I have successfully managed diverse accounts, ensuring client satisfaction and loyalty. If you're looking for a proactive professional who understands the digital landscape and can effectively bridge the gap between businesses and their audiences, let's connect.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Sliema (up to 50km)

Performanze
Account specialist
March 2024 - March 2026 (2 years)
Madrid, Spain
■ Management ofweb design teams, copy and SEM and SEO department. Follow-up and management ofthe client during the whole process until the
■
launch ofthe final project.
■ Ability to adapt to monthly challenges and objectives. Utilised CRM software to track account activity and generate reports for
■
analysing client trends and behaviours.
■ Proactivity in the face of inconveniences.
Customer management skills Customer management skills Strategic Thinking Proactive communication Digital Marketing Strategy
Now To Top
Community Manager
March 2022 - December 2023 (1 year and 9 months)
Madrid, Spain
Managed and planned social media content (Instagram and Linkedin) aligned with the company's brand identity and values.
Implemented structured content calendars. Created newsletters and updates, keeping community members informed about new features and events.
Utilised analytics tools to track community engagement metrics, generating reports to inform future community strategies.