About Abdelmadjid
Arabic
Native or bilingual
Spanish
Fluent
French
Native or bilingual
English
Fluent
Experience
- Sopra SteriaBusiness AnalystFebruary 2022 - Today (4 years and 4 months)Spain• Designed and executed functional test cases.• Identified, documented, and tracked software defects, ensuring resolution with development teams.• Conducted troubleshooting and analysis to improve product quality.• Write and review functional specifications for new software features.
- TeleperformanceStripe Tech Support SpecialistJune 2021 - January 2022 (7 months)Spain• Handled multichannel support (French & English) for Stripe's financial services.• Provided technical troubleshooting for payment system queries.• Assisted users in utilizing specific platform features.
- ChronoMicroIT Project ManagerFebruary 2014 - June 2021 (7 years and 4 months)Algeria• Planned and coordinated small projects ensuring alignment with business objectives.• Drafted functional specifications and ensured alignment with client requirements.• Managed testing for software and hardware implementations.• Conducted demonstrations, training, and support for diverse stakeholders.• Developed and maintained a B2B client portfolio in IT services.
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Education
- Master of Science in Computer ScienceUniversity of Biskra2010MASTER'S IN COMPUTER SCIENCE & AI