Description

Certified ISTQB Tester and Business Analyst with over 10 years of experience in IT, including functional testing, quality assurance, and business analysis.

Skilled in test planning, execution, troubleshooting, and reporting, with a strong analytical mindset and problem-solving skills.

Industry field of expertise

Languages

Arabic
Native or bilingual
Spanish
Fluent
French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Barcelone (up to 50km)

Sopra Steria
Business Analyst
February 2022 - Today (4 years and 4 months)
Spain
• Designed and executed functional test cases.
• Identified, documented, and tracked software defects, ensuring resolution with development teams.
• Conducted troubleshooting and analysis to improve product quality.
• Write and review functional specifications for new software features.
Teleperformance
Stripe Tech Support Specialist
June 2021 - January 2022 (7 months)
Spain
• Handled multichannel support (French & English) for Stripe's financial services.
• Provided technical troubleshooting for payment system queries.
• Assisted users in utilizing specific platform features.
ChronoMicro
IT Project Manager
February 2014 - June 2021 (7 years and 4 months)
Algeria
• Planned and coordinated small projects ensuring alignment with business objectives.
• Drafted functional specifications and ensured alignment with client requirements.
• Managed testing for software and hardware implementations.
• Conducted demonstrations, training, and support for diverse stakeholders.
• Developed and maintained a B2B client portfolio in IT services.