- Gates Corporation EuropeBusiness Development Manager/Technical Support LeadOctober 2021 - Today (3 years and 8 months)Aalst Automotive Aftermarket Sales & Marketing,EMEA Managed end-to-end business development activities,from opportunity identification to validation and closing, driving a 30% increase in quarterly sales and enhancing customer engagement across EMEA. Developed and communicated value propositions for Gates products and services, aligning with client business needs and market trends, which contributed to a 25% increase in customer satisfaction. Spearheaded the launch of a mobile app for aftermarket customers, providing real-time access to technical information, resulting in a 30% improvement in customer support and product adoption.
- Fiat Chrysler Automobiles (FCA)Business Development / Technical ManagerMarch 2018 - October 2021 (3 years and 7 months)Led business development and project management efforts across 120+ sales showrooms and 200+ aftersales points, achieving a 96% First Repair First Time (FRFT) rate and driving a 15% increase in aftermarket revenue. Mapped and engaged stakeholders within prospect organizations and alliance partners to build sustainable business relationships, ensuring alignment with FCA's value propositions and customer needs. Delivered comprehensive technical training programs, increasing product knowledge and sales effectiveness by 25%, and supported pre-sales efforts with tailored technical solutions for complex customer needs.
- BOSCHSales Business Development ManagerJune 2014 - March 2018 (3 years and 9 months)Collaborated a cross-functional team and led key negotiations, securing long-term partnerships with OEMs, contributing to over €22MM in project turnover. Consolidated pre-sales presentations and developed technical offers aligned with customer needs, driving a 12% increase in OE sales for electrification and ADAS products. Used CRM tools to track customer interactions and maintain robust account management practices, ensuring effective follow-up and conversion
- Master of Business AdministrationBahcesehir University & Uludag University2017Master Of Business Administration