January 2022 - Today (3 years and 3 months)
At Sprinklr, our mission is to enable every organization on the planet to make their customers happier. Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. As part of a leading fast-paced SDR organization, some of the key responsibilities include:
•Recruit, train and optimize a team of SDRs responsible for outbound sales engagements.
•Manage and grow the Sales Development Representative (SDR) team whose goal is to generate revenue by developing opportunities
•Refine the sales pitch and process to achieve optimum results
•Establish metrics and help the team improve by understanding their performance
•Manage the inbound lead flow and track efficiency of sales and marketing programs
•Help create a fun, high-energy environment where people love coming to work
•Oversee usage of team systems including CRM, LinkedIn, Sales Navigator, Outreach, Gong, ZoomInfo, etc.
•Work closely with Sales and Marketing leadership to ensure the success of online marketing campaigns