- PaysendDesign DirectorOctober 2022 - Today (2 years and 2 months)
- PipedriveSenior Director Product UX & DesignApril 2019 - August 2022 (3 years and 4 months)London, UK- Leadership of multiple strategic projects that have moved the product forward and created real business impact.- Grew and managed the Design Team from 18 to 80 people across 6 locations.- Translation of company strategy into operational working plans for the Design Team.- Defined culture, developed leaders and continue to grow the department.- Accountability for the production, quality, processes & tools of the Product Design, Marketing Services, Design Alignment and Design Operations teams.- Support the Product Management, Marketing and and Customer Success functions of the company.- Co-ownership of the company brand.
- Ogilvy - WPPCreative Director - Experience Design, WPP Ford Customer Experience TeamMay 2018 - April 2019 (11 months)My role on the Ford team is to lead the experience design for FordPass and FordPass Pro apps, along with Owners Dashboard, and Customer Subscriptions I am also heavily involved with the global re-design of Fords customer facing websites. Managing a team of twelve I work to improve the quality and meaningfulness of the customers experience whilst returning value to the business.
- Bachelor of EngineeringUniversity of PortsmouthBachelor's Degree, Engineering Design