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Richa Purohit

Project Management, Client Services

Can work in or around Hoofddorp

  • 52.307842
  • 4.669865
  • Suggested rate €350 / day
  • Experience 2-7 years
Propose a project The project will begin once you accept Richa's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Richa's quote.

Location and workplace preferences

Location
Hoofddorp, NH, Netherlands
Can work onsite in your office in
  • around Hoofddorp and 50km

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • German

    Native or bilingual

Categories

Skills (5)

Richa in a few words

Innovative and result oriented professional with 5 years of experience. Have worked extensively on project management, Client Services, Account management and delivery.

- Knowledge of the latest technology in Healthcare, Digital Marketing, Travel.
- Knows MS Excel, MS PowerPoint, MS Project, Confluence, Jira, QLIK.
- Excellent written and oral communication skills, Organizational skills, Relationship Building, Teamwork, Training.
- A passion to learn and to increase her skills.

Experience

Rayden Interactive

Senior Client Services Analyst

Pune, Maharashtra, India

May 2021 - April 2022 (11 months)

Projects worked: MercyOne, Ascension, Exeter, North Side
• Ensure effective application to support the project life cycle of a client implementation
• Support go-live activities, observing results, refining & driving continuous delivery improvement
• Collaborate with teams, including support, product management and Sales to address client issues
• Managed a team of 5-7 analyst
• Trained new joiners and conducted refresher training for team members

Rayden Interactive

Client Services Analyst

India

December 2019 - May 2021 (1 year and 5 months)


-Conduct implementation task including application build, go-live support, and post go-live optimization
-Collobarate with teams, including support, account management, Product management, and sales to address client issues
- Work with associates, Consultants, and Managers to develop & refine implemnetation tools and processes
- Perform gap analysis to identify implementation issues and consult on options to address issues
- Support go-live activities, observing results, refining and driving continuous delivery improvement
- Weekly and Monthly reporting for Go-live and existing projects

Trouper Traveller

Operations and Marketing Manager

India

October 2018 - December 2019 (1 year and 2 months)

1. Developing strategic policies and programs for corporate/Family/Group travels. 2. Handling and overseeing all travel arrangements (air, lodgings etc.) and operations. 3. Managing relationships with travel agencies and vendors. 4. Building up itinerary & organising travel events. 5. Provide sales reports to head office 6. Oversee design/printing of advertising travel events 7. Sell tour packages 8. Source destinations to meet consumer demands for bespoke travel 9. Coordinating marketing strategies across multiple channels 10. Testing new marketing messages, channels, and opportunities 11. Managing third-party vendors and in-house employees 12. Listening to customer feedback from customer service reps and social media platforms

Dvio Digital

Client Partner

Pune, Maharashtra, India

March 2018 - December 2018 (9 months)


• Responsible for day-to-day ad-operations of clients
• Understand marketing and communication objectives of the clients
• Understanding Client requirement, devising and executing the strategies and delivering work as per requirement
• Coordination with all the internal stakeholders to get the work executed.
• Billing, Invoice management, vendor co-ordination and tie-ups to fulfill brand requirements

MarketsandMarkets

Business Development Executive

Pune, Maharashtra, India

June 2017 - January 2018 (7 months)

Working along with Research team to deliver consulting & syndicate projects for Food, Beverage and Agriculture companies in Marketing Strategy, Business Planning, Market Estimation & Forecasting, Competitive Intelligence, Growth Strategy. Industry analysis to understand the mega trends in technology and their growth prospects in emerging markets. Identifying customers' "Problem Statement" and providing consulting practices to help them achieve incremental revenue & growth market penetration. Targeting new business development in new and existing markets.
• Build relationship to up-sell and cross-sell.
• Pipeline management by developing a right sales penetration strategy in your assigned territory.
• Support the Product / Service area by acting as a specialist in the area on leads and queries generated by other sales resources.
• End to end sales function encompassing demand generation, prospect identification. Consulting,Formulating Growth strategies,Developing Proposals,Client Engagement.
•Account Farming and Account Mapping activities. Focused Sub-domains: Food & Beverages, Agriculture etc.

Tata ClassEdge

Sales Consultant

Pune, Maharashtra, India

June 2016 - May 2017 (11 months)


• Dealing with high end deals to achieve the target.
• Generating Revenue from upsell & Cross Sell from New client/Old client such as ERP/English Lab.
• Offering updated Software/Hardware which includes Multimedia/Audio & Ultra short through Interactive Projec-tor/LAN-6 Cabling/Server/Cloud base technology in demo.
• Responsible for proper synchronization between client and academic & technical team.
• Manage product mix for better absolute gross margin.
• Analysing for market potential & need of client to match suitable offering.
• Organizing events and work with Media under the supervision of Marketing to drive product awareness. Work with Marketing to build collateral including brochures, web presence, and social media.
• Making cold calls and prospecting the client.
• Planning for Implementing Sachem & Launching New Software & Hardware Products.
• Achieve Targeted Sales Productivity.
• Ensuring 360 degree approach of clients while offering solution offering.
• Meet customers and negotiate contracts.
• Ensure 100% payment continuity from existing customer.
• Generating leads through area specific Software demo campaigns.
• Offering client IT Infrastructure & Software as a service.
• Maintaining a long term relation with the Clients for regular payment flow in total tenure of agreement.
• Ensure strict adherence to KYC complete documentation by managing 4 P's of Marketing.
• Responsible for cross-functional way for Academic/Technical/Legal/Finance/ R&D Teams.
• Responsible to achieve the budget at the end of each Quarter.
• Daily updating on Salesforce.com & maintaining leads Accounts and converted opportunities.

Education