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Rey Lopez

Real estate admin
  • Suggested rate
    €230 / day
  • Experience0-2 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Rey's quote.
Location and workplace preferences
Location
Dubai, United Arab Emirates
Remote only
Primarily works remotely
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Skill set (7)
Rey in a few words
 Efficient in secretarial, providing clerical and administrative support with an extensive knowledge in document
control/management for 3 years of experience at construction project in an engineering consultancy firm.
 Accomplished, results-oriented professional with 12 years of experience in Real Estates, with demonstrated expertise
in sales operations, general administration, contracts management, property handover, and customer care.
 Expert in interfacing with clients with unbeatable customer relationship management skills
 Excellent liaison and communication skills with competency in attaining targets with optimal realization
 Familiar with interpreting legal issues and anticipating possible outcomes of a contract including preparation of legal
documentation
 Expert in handling general administration-related activities and serving as a liaison between management,
contractors, engineering, technical services team and customers to streamline the flow of information and
confidential correspondence; excellent man-management
Experience
  • Al Fahim
    Admin Assistant – Real Estate
    May 2021 - April 2023 (1 year and 11 months)
    Dubai - United Arab Emirates
    Served on Sales Operations Team for high-end residential apartments. Completed property handover of two hundred sixty Palm View Residences high-end residential apartments within 365 days. Developed strategic initiatives to save over a million in the Beach Access Membership cost.

    • Generate and issue Sales and Purchase Agreement for every sold property and coordinate with customers to oblige them to sign the contracts.
    • Prepared lease documents and ensuring compliance with initials and signature.
    • Received maintenance requests and coordinated with maintenance staff to provide solutions in 3 days.
    Maintain operational facilities attractive to purchasers by organizing regular maintenance, major repairs and capital improvements.
    Coordinate with Technical Team to fix the defects raised by customers during inspection.
    Conducts pre-checks to ensure that the unit is tidy and clean for the joint inspection.
    Supervises pre-checks that unit is free from defects prior the final handover.
    Monitors and arranges customer handover schedules with the actual delivery dates.
    Coordinate and escort customers to their home based for final handing over of keys.
    Delivers clarification to customers with regards to Residential Policies & Procedures.
    Reports repair request to Technical Team and conducts follow-ups with customers if works are completed.
    Generate handover documentations and require customer to sign to take the full ownership of the unit.
    Maintain accurate handover records and ensure documents are organized.
    Prepares and develop the standard operation procedure or flow chart of the department.
    Responsible for customer's hotel and beach access memberships.
    Attend customer general post-handover queries and assist in resolving complaints and issues.
  • Dubai Properties
    Executive Contract Management – Sales Operations
    January 2014 - February 2020 (6 years and 1 month)
    Dubai - United Arab Emirates
    Generate and issue sale & purchase agreements for build-to-sell
    Achieve sales targets by increasing the converted units to sale
    Coordinate with customers and compel them to sign their real estate sales and purchase agreement or contract
    Keep customers updated and send legal notices of any requirement deficiency or failure to sign agreements within timeframes in collaboration with the sales team
    Attend to and resolve customers' queries and escalate unresolved queries to the Legal team
    Arrange for timely dispatch of contracts for signing and picking-up of signed agreements from/to international customers through the company's registered courier agency
    Dexterously generate Real Estate Broker Agreements and obtain signatures on the same
    Proactively provide customer and administration service support as per policies & procedures to ensure utmost satisfaction
  • Dubai Properties
    Sr. Administrator - Contracts & Cashiering Dept
    December 2010 - December 2013 (3 years)
    Dubai - United Arab Emirates
    Administrator - Contracts, Commercials & Operations Dept Mar 2010 – Nov 2010 DUBAI PROPERTIES, Dubai, UAE

    Examined new sale & resale documents and processed the same in the system; processed certificate of records and other agreements and obtained customer signatures and management approval on agreements
    Generated and issued sale & purchase agreements for both built-to-sell and land sale projects
    Coordinated with the Legal department for preparing agreements related to area variance, consolidation and relocation agreements as per policies & procedures
    Assisted the Supervisor in preparing accurate weekly & monthly reports; handled registering unit property in Oqood – the DLD Developer Sales Register Portal
    Examined and processed mortgage documents from banks and conducted periodical checks on documents to ensure accuracy of records
Recommendations
Education
  • Bachelor of Science
    Universidad de Zamboanga
    2004
    Bachelor of Office Administration,
  • Vocational Computer Secretarial Course,
    Zamboanga AE Colleges
    2000
    Vocational Computer Secretarial Course,