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Raquel Conduto

Senior CRM Consultant
  • Suggested rate
    €417 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Raquel's quote.
Location and workplace preferences
Location
London, United Kingdom
Remote only
Primarily works remotely
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Raquel in a few words
Hi! I'm Raquel – your go-to expert for email marketing and growth strategies. With a unique blend of strategic thinking and technical skills plus focus on automation/personalization; I provide services like communication strategy development; CRM operation management; campaign execution/reporting; data audits/flow mapping ensuring comprehensive solutions tailored to your needs.
Experience
  • Tide
    CRM Manager - Credit
    February 2023 - March 2024 (1 year and 1 month)
    -Development and management of a multi-channel CRM test-and-learn pipeline; -Development and implementation of CRM automation and personalisation solutions; -Managing retention CRM end-to-end; -Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations.
  • ConsultMyApp - Mobile Marketing Experts
    Senior CRM Consultant
    April 2022 - October 2022 (6 months)
    London, UK
    Clients included Trainline, PureGym & Hepsiburada
  • ConsultMyApp - Mobile Marketing Experts
    Mobile Marketing Consultant (CRM & ASO)
    December 2021 - June 2022 (6 months)
    CRM: -Assessment of client data and CRM practices and identification of areas for improvement; -Support clients in developing and refining communication strategies based on analysis of reporting metrics and industry best practices; -Provide technical support; -Build & maintain client relationships. ASO: -Refinement of ASO strategies across App Store & Google Play Store and subsequent optimisation of all elements of app store presence.
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