About Rafael
Spanish
Native or bilingual
English
Fluent
Experience
- USTL3 Support EngineerDIGITAL AND ITMay 2025 - Today (1 year and 1 month)Madrid, Spain
- Resolved 100% of incidents on time (never missed a deadline) via ServiceNow.
- Managed high-priority incidents affecting a company of 35,000+ employees.
- Resolved 98% of tasks in Azure within the time limit with corresponding testing.
- SELTORE LLCFreelancer (Software Engineer)October 2023 - Today (2 years and 8 months)
- Next.js: Designed, developed, and deployed gionks.com, a website with a built-in dynamic content manager.
- React Native + Firebase: Built a caregiver mobile app with a web admin panel ensuring multifactor authentication.
- Delivered multiple client websites, through my web agency auruxdesign.com.
- Architected and coded using LLM/AI agents (Windsurf, Codeium) to boost developer productivity by 100x.
- MobbeelFront-End DeveloperAugust 2023 - August 2024 (1 year)Madrid, Spain• • Developed a portal, using Angular, cutting down manual configuration time by 70%.• • Implemented a responsive and WCAG-compliant QR screen in a mobile web app.• • Built and maintained a backoffice/SaaS platform (UI design, APIs, frontend) within a monorepo architecture.
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Education
- Bachelor of Software EngineeringUEx2023Bachelor of Software Engineering
- Data Engineering Exchange ProgramHøgskulenpa Vestlandet2022Data Engineering Exchange Program