Project Support Analyst & Coordinator – Kinetic Digital Business Banking App
- Improved and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
- Collaborated with department leaders and project sponsors to define and develop roadmaps.
- Orchestrated an office relocation of 180 people.
- Managed the SharePoint team site, Confluence and JIRA for the project.
- Acted as the gatekeeper for NDAs and access to project systems.
- Established a new hiring, onboarding and offboarding system resulting in the process being reduced from days to just hours and audit compliant.
- Supported the PMO in establishing project plans, including deadlines and priorities.
- Directed daily operations including facilities management, creating purchase orders, maintaining inventory database, and overseeing accounts payable.
- Devised and monitored budgets for travel, expenses, learning and social.
- Introduced efficient processes and maintained ownership of the following:
• Holiday requests & tracking
• Learning & development requests
• Travel requests
• Expenses
• Programme access requests
• At home technology setup
• Onboarding & offboarding
- Launched and headed up a people & engagement team in which I hosted bi weekly social events, health and wellness sessions, townhalls, showcases & launch parties.
- Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.
- Documented the project's progress and provided regular updates to key stakeholders.
- Curated and distributed project communications including a weekly Newsflash.
- Assisted technical team with preparation of deployments including reporting in live application testing sessions.
- Coordinated leadership offsites.
- Established myself as the 'go-to' person on the project.