- Calypso Graphics LimitedProduct ManagerApril 2022 - Today (2 years and 7 months)United Kingdom•Led the development and launch of a new animation series resulting in a 40% increase in the company's user base within 6 months.•Implemented a support system for remote teams that reduced response times by an average of 25% and resulted in an increase in efficiency.•Created and managed a cross-functional team that delivered new animation features within a tight timeline, resulting in a 15% increase in external clients' approval.•Conducted user research and competitor analysis to define product vision, strategy, and roadmaps.•Developed MVP using agile methodologies with the technical team.
- Mac and Millie Pet ProductsProduct Manager (Consultant)November 2021 - Today (3 years)•Achieved 20% more than target ROI projections.•Established partnerships with key retailers and distributors, resulting in a 25% increase in distribution channels and a 35% increase in sales•Collaborated with local vets and animal welfare organisations to launch a charitable giving program, resulting in a 10% increase in customer loyalty and an increase in brand reputation.•Worked through a transparent and well-maintained backlog to manage stakeholders and achieve roadmap goals.•Used A/B testing to determine product impact in B2C and B2B launches.
- Big 4 Client (Undisclosed)Product ManagerOctober 2019 - January 2021 (1 year and 3 months)• Improved B2B/SaaS software for a key Fintech Pensions client to revamp internal usage efficiency for achieving timely deadlines for fraud complaints.• Established a roadmap by conducting interviews with users and stakeholders• Conducted A/B testing to understand solutions with better outcomes.• Prioritised changes with higher impact leading to a 20% increase in overall case delivery timescales.• Improved team's delivery speed by 30%, resulting in the successful completion of the project on time.• Provided product support to the design and development teams, resulting in a 10% reduction in development time and costs.• Collaborated with the design and development teams during the design and build of new features, improvements, and bug fixes.
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