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Poonam Tiwari

Product Manager/ Customer Discovery
1 recommendation
  • Suggested rate
    €301 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Poonam's quote.
Location and workplace preferences
Location
London, England, United Kingdom
Remote only
Primarily works remotely
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Skill set (11)
Poonam in a few words
- Over 4+ years of global work experience Product Management and Business Analysis; right from conceptualisation to post-product launch management.
- Effective at working with cross-functional teams like engineering, design, sales and marketing.

Specialities:
- Start-up Expert (0-1)
- Strategy, Vision & Roadmapping
- Product Ideation to Launch
- User Experience, User Testing, Customer Trials
- Primary Research & Competitive Intelligence
- Sales & Customer Support Enablement
- Cross-functional Team Leadership
- Internal and External Stakeholder Management

Tools:
Slack | Teams | Google Workspace | Confluence | Jira | Figma | Zoom | Go-to-Meeting | Google Meet | TypeForm | Survey Monkey | Powerpoint | Mailchimp | Canva

Skills: JavaScript, HTML, Python, SQL
Experience
  • Calypso Graphics Limited
    Product Manager
    April 2022 - Today (2 years and 7 months)
    United Kingdom

    •Led the development and launch of a new animation series resulting in a 40% increase in the company's user base within 6 months.
    •Implemented a support system for remote teams that reduced response times by an average of 25% and resulted in an increase in efficiency.
    •Created and managed a cross-functional team that delivered new animation features within a tight timeline, resulting in a 15% increase in external clients' approval.
    •Conducted user research and competitor analysis to define product vision, strategy, and roadmaps.
    •Developed MVP using agile methodologies with the technical team.
  • Mac and Millie Pet Products
    Product Manager (Consultant)
    November 2021 - Today (3 years)

    •Achieved 20% more than target ROI projections.
    •Established partnerships with key retailers and distributors, resulting in a 25% increase in distribution channels and a 35% increase in sales
    •Collaborated with local vets and animal welfare organisations to launch a charitable giving program, resulting in a 10% increase in customer loyalty and an increase in brand reputation.
    •Worked through a transparent and well-maintained backlog to manage stakeholders and achieve roadmap goals.
    •Used A/B testing to determine product impact in B2C and B2B launches.
  • Big 4 Client (Undisclosed)
    Product Manager
    October 2019 - January 2021 (1 year and 3 months)

    • Improved B2B/SaaS software for a key Fintech Pensions client to revamp internal usage efficiency for achieving timely deadlines for fraud complaints.
    • Established a roadmap by conducting interviews with users and stakeholders
    • Conducted A/B testing to understand solutions with better outcomes.
    • Prioritised changes with higher impact leading to a 20% increase in overall case delivery timescales.
    • Improved team's delivery speed by 30%, resulting in the successful completion of the project on time.
    • Provided product support to the design and development teams, resulting in a 10% reduction in development time and costs.
    • Collaborated with the design and development teams during the design and build of new features, improvements, and bug fixes.
1 recommendation
PG

Prayas Gupta recommend Poonam

Prayas GuptaPG
Prayas Gupta
GrowthIQ
6/10/2023
It’s rare that you come across standout talent like Poonam. I had the pleasure of working and collaborating with her on product growth projects for early to growth-stage startups. I was particularly impressed by Poona's ability to handle clients effortlessly. That skill often takes years to develop among product and growth professionals, but it seemed to come perfectly naturally to her.
Education
  • Front End Development Libraries Certification , Information Technology
    FreecodeCamp
    2023
    Front End Development Libraries Certification , Information Technology
  • Artificial Intelligence for Managers, Artificial Intelligence
    Pragmatic Leaders (YC W21)
    2023
    Artificial Intelligence for Managers, Artificial Intelligence
  • CS50 for Business Professionals, Computer Science
    HarvardX
    2023
    CS50 for Business Professionals, Computer Science
  • Digital Product Management Specialisation, Product Management
    University of Virginia
    2023
    Digital Product Management Specialisation, Product Management
  • Product Management Nanodegree
    Udacity
    2022
    Product Management Nanodegree