Skill set
Industry fields of expertise
Penny in a few words
My name is Penny, I am an accredited Coach and Insights Discovery Practitioner. I have over 30 years of experience in the IT and MedTech Industries. Throughout my career, I have built and led customer service, Pricing, Tender & Contracting and Sales teams. Giving me a comprehensive understanding of setting up and leading teams across the sales to cash process within business. What I can do for you? I can partner with you and build high performing teams and great leaders. With Insights Discovery workshop you will get a personality profile for each of your team and leaders. Which will raise self awareness on their preference for communication and collaboration and also an awareness of their colleagues. If a team member can each flex their behaviours to enhance performance and deliver a common goal success is inevitable. My support will also include 121 sessions with each member of the team to help with their own development and wellbeing as when we flex out of our comfort zone there is also that understanding to focus on our wellbeing after.
Experience
- Your PB CoachingBusiness and Executive CoachingMarch 2025 - Today (2 months)Reading, United KingdomI am an EMCC Accredited Coach and Insights Discovery Licensed Practitioner.I run Insights Discovery Workshops and 121 Coaching. Understand the diversity of your team and their energy preferences support Leaders build and lead high potential teams.Insights Discovery uses Carl Jung Psychology Theory, it identifies 4 energy colours and which energies you and your team use as a preference. Knowing this helps you as a leader understand best ways to connect with your team as well as your team becoming more self aware and learning about themselves and other team members unique preferences. Result, a stronger high performing team.Understanding Carl Jungs theory can also help individuals identify other’s energies allowing Sales Team adapt energies to sell and Customer Services Team adapt energies to serve.These workshops are a great kick off to build strong teams, followed up with 121 coaching to uncover people’s limiting beliefs. development and leadership opportunities.Outcome: strong teams with an ability to effectively manage change and grow.
- Becton Dickinson UKI LtdInside Sales ManagerFebruary 2021 - Today (4 years and 3 months)Wokingham, United KingdomFebruary 2023 – Present: Professional CoachActive member of the UKI Coaching Forum.Advocate for the benefits of coaching within the organization.Coaching four individuals across EMEA in Clinical and Engineering sectors.Guiding Sales Managers in strategy development, target achievement, and setback management.February 2021 – Present: Inside Sales ManagerCoached remote sales teams to develop strategies, achieve targets, manage setbacks, and expand the sales funnel from $0.2M to $8.5M over three years.Achieved a remarkable 20% growth with 63% gross profit during FY21-FY23.Mentored sales team members on personal growth and career advancement goals.Achieved an 82% retention rate, 17% promotion rate, and only 1% regrettable loss.Supported sales teams in navigating significant organizational changes.Prepared comprehensive sales forecasts on a monthly, quarterly, and annual basis.Reported on key sales metrics and projected year end close through detailed dashboard.Responsible of Teams PNLCollaborated with senior leadership team to formulate and execute strategic plans.
- Becton DickinsonPricing & Tenders ManagerMay 2017 - February 2021 (3 years and 9 months)Wokingham, United KingdomMay 2017 – February 2021: Pricing & Tenders ManagerWokingham, United KingdomCoached the Pricing and Tenders team on personal growth targets and career advancement, helping them overcome confidence issues and imposter syndrome.Guided a newly formed team to become a cohesive unit, developing and implementing their own pricing and tenders processes and standard operating procedures (SOPs).In my role as Contracts & Pricing Manager at BD, I led a team of 6 in managing contracts, quotes, and tenders in compliance with company policies. I ensured volume commitments were tracked and rebates processed according to contract agreements. I coached the team to align processes for efficient service delivery to internal and external partners.Due to acquisition and organisational restructure previous resources had left the company. I Lead a team who rebuilt processes, established strong stakeholder relationships and created a strong foundation to leverage from.
Recommendations
Education
- Washington Uni school of
Certifications
- Insights Discovery Licensed PractitionerInsights2025
- EMCC Accreditation Coach - PractitonerEMCC UK2024